Metro North Hospital and Health Service is the biggest and most diverse Hospital and Health Service in Queensland, delivering the best care by the brightest healthcare professionals.
Two of our five hospitals - Royal Brisbane and Women's Hospital (RBWH) and The Prince Charles Hospital (TPCH) - are tertiary/quaternary referral hospitals, providing state-wide super specialty services, such as heart and lung transplantation and burns treatment. Redcliffe and Caboolture are major secondary hospitals, and Kilcoy is a regional community hospital.
This is your opportunity to join the dedicated team of professionals at Metro North Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.
About the Role
Provide a high level of technical expertise and skills to manage the end to end support of the Queensland
Provide a high level, responsive support service for related systems and platforms to Metro North Health customers through detailed analysis, diagnosis and remediation of system faults and failures to ensure service levels and quality standards are maintained.
Establish and maintain highly effective working relationships with all Vaccination rollout program staff, customers and suppliers to ensure the alignment of operational services, processes and service levels in the support and maintenance of the systems.
Implement technical processes and standards to ensure the integrity and sustainable, on-going management of systems including the application of appropriate standards for user access, system security, data protection, data storage, and system interfaces to maintain continuity of service.
Establish work priorities; manage workflows and meet deadlines in a changing environment to ensure assigned priorities and tasks are completed in accordance with defined service levels and agreements.
Provide feedback to clients, support staff and management on the status of incidents, problems and service requests thus ensuring client service standards are achieved.
Job ad reference number: MN380749 Close date: Thursday 5 August, 2021
Find out about the role in more detail and how to apply in the attached Role Description.
Why work for us?
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Metro North employee you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.
We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service.
You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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