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Administrative Service Officer 3 - Administration Support Officer

Administration Managers
Contract Full Time
17 days ago
Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind
Position Overview
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary, and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website:
The Justice Health Services, Dhulwa Mental Health Unit (DMHU) and Gawanggal Mental Health Unit (GMHU) provides high quality inpatient mental health care to people from 18 to 65 years of age.
The Dhulwa Mental Health Unit (DMHU) provides 24-hour, forensic mental health care for people who require secure inpatient treatment. DMHU provides a therapeutic and recovery-based approach, focused on individually tailored treatment programs to maximise mental health care outcomes for patients. The service aims to provide collaborative care involving the person, their carers, and other key services.
Gawanggal Mental Health Unit (GMHU) is a specialist mental health facility adjacent to Calvary Hospital in Bruce. GMHU sits within the Stepped Care Model of mental health care, providing medium term residential care for people who require rehabilitation and support to transition from DMHU into the community setting. The GMHU provides a range of contemporary, community focused rehabilitation interventions, programs and services.
DMHU offers 10 acute care beds and 15 rehabilitation beds and the GMHU has 10 beds for community transition.
Reporting to the Administration Manager it is expected that in this position you will provide administrative support to the clinical team with a focus on providing quality customer service. All staff are required to undertake professional development activities, and participate in supervision, quality initiatives and contribute to the multidisciplinary team processes.
The working hours for this position are 8.30am – 4.51pm. This position is not required to wear a uniform however a uniform is available if preferred.
Under general direction of the Administration Manager, you will perform a range of administrative and support functions for both DMHU and GMHU.
You will:
  • Undertake a broad range of administrative and general office duties, including but not limited to:
  • Records management.
  • Management of calendars and meeting papers.
  • Data entry.
  • Telephone calls and written correspondence.
  • Reception duties.
  • Secretariat support.
  • General finance functions.
  • Assistance with stationery and asset management.
  • Communicate and liaise effectively with members of the management team and clinical and security to ensure effective coordination of administrative functions.
  • Undertake other duties appropriate to this level of classification which contribute to the operation of the section with the delivery of high-quality person and family centred, safe and high-quality patient care.
About You
CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as Lesbian, Gay, Bisexual, Transgender, Intersex, or Questioning (LGBTIQ) are encouraged to apply.
Behavioural Capabilities
  • Strong organisational skills with a high degree of drive with a commitment to achieving positive outcomes.
  • Adaptability and flexibility to accommodate change and provide responsive services to meet clients’ needs.
  • Sensitivity and understanding with a non-judgemental attitude.
  • Ability to manage confidential and sensitive information.
Position Requirements/Qualifications:
  • Hold a current driver’s licence.
  • Have an understanding of how the National Standards and Quality Health Service (NSQHS) indicators align with this role.
  • Fulfil the responsibilities of this role as detailed in the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.
Please note prior to commencement successful candidates will be required to:
  • Undergo a pre-employment National Police Check.
  • Obtain a Compliance Certificate from OMU (Occupational Medicine Unit) relating to assessment, screening and vaccination processes against specified infectious diseases.
Note: These are temporary position’s available for six months with the possibility of extension and or permanency. Selection may be based on written application and referee reports only.
What You Require:
These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience:
1.Proven ability to provide a wide range of administrative support functions.
2.Sound organisational and problem-solving skills with the ability to manage multiple competing priorities.
3.Ability to work within a multi-disciplinary team, providing administrative support assistance.
4.Sound communication and interpersonal skills.
5.Demonstrates a commitment to Work, Health and Safety (WHS) and the positive patient experience and displays behaviour consistent with Canberra Health Service’s values of Reliable, Progressive, Respectful and Kind.
Applications must be submitted through the e-recruitment system. Applications must include a copy of a current resumé, and
  • A response to each of the selection criteria under “what you require”
Where possible include specific relevant examples of your work.
Job: General/Administrative
Salary Range: 66,867.00 - 71,963.00
Contact Name: Penelope Ginich
Contact Email:
Closing Date: 22/Sep/2021, 8:59:00 AM
Salary Details*
Salary Type Normal Wages
Base Salary $66,867
Superannuation 9.5%
Bonus offered No
Total Package $73,219
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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