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Administrative Service Officer 3 - Perioperative Unit

Health Promotion Officers
Contract Full Time
8 days ago

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website:

The Division of Surgery is responsible for delivering inpatient and outpatients surgical and medical imaging services to the ACT and surrounding region. The Division includes Surgical Bookings and Pre-Admission Clinic, Anaesthesia, Pain Management Unit, Operating Theatres, Post-Anaesthetic Care Unit, Day Surgery Unit and Admissions / Extended Day Surgery Unit, Medical Imaging, specialist surgical ward areas, medical and nursing Outpatient services, ACT Trauma Service, ICU, Capital Retrieval, Trauma and Orthopaedic Research Unit.

These Units are supported by administration support officers.

The successful applicant will be required to work effectively in the role of Administrative Support Officer for the Perioperative Unit. Duties would include high level administrative and secretariate assistance, diary management, coordination of sectional activities and undertake minor research and project tasks as required. A provision of high-quality customer service to patients and stakeholders who contact the Unit is required.


Under limited direction of the Operations Manager and the Assistant Director of Nursing (ADON), you will:

  • Provide administrative and secretarial assistance to the Peri-operative Unit as follows:
Provide a reception service
Maintain appointment and meeting diary for ADON
Receive and screen incoming phone calls and correspondence and take appropriate action
Maintain a filing system for clinical and managerial paperwork
Draft and prepare minor correspondence as necessary
Arrange travel, conferences, meetings and prepare agenda’s
  • Maintain liaison with doctors, patients, other members of the management team and personnel both within and outside the hospital to ensure effective co-ordination of the sectional activities. Attend to and take appropriate action on enquiries relating to the functions of the ADON’s office.
  • Maintain liaison with appropriate secretarial, staff and stockholders, including with medical officers attached to the Surgical Services unit.
  • Attend and provide secretariat support to the sectional meetings.
  • Undertake minor research and project tasks as required.

  • Undertake data collection and data entry as required.

Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.



CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as Lesbian, Gay, Bisexual, Transgender, Intersex, or Questioning (LGBTIQ) are encouraged to apply.

Behavioural Capabilities

To be successful in this position, it is expected that the successful candidate will have the following attributes:

  • Sound communication skills
  • Strong organisational skills with a high degree of drive
  • Adaptability and flexibility to accommodate change and provide responsive services to meet clients’ needs
  • A commitment to the provision of high-quality customer service


Position Requirements/Qualifications:



Knowledge of perioperative processes and experience working with ACTPAS and Microsoft Office Suite would be advantageous.

Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.

Fulfil the responsibilities of this role in alignment to the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.


Prior to commencement successful candidates will be required to:

Undergo a pre-employment National Police Check.



This is a temporary position available for a period of six months with the possibility of extension and/or permanency. Selection may be based on application and referee reports only.


These are the key criteria for how you will be assessed in conjunction with your resume and experience.


Your statement of claims against the selection criteria should summarise how your skills and experiences would enable you to fulfil the responsibilities of the position. It is therefore in the interests of candidates to present their application in a way that demonstrates significant outcomes associated with each of the criteria, as well as the capabilities and behaviours that underpin them.


1. Proven ability to provide high level organisational and administrative support within a busy environment, including the ability to respond effectively to changing priorities and work to deadlines with minimal supervision.

2. Well-developed interpersonal skills and demonstrated ability to establish and maintain effective communications and working relationships with internal and external stakeholders.

3. Demonstrated high-level computer skills including data input and the maintenance of data integrity. Including experience with the use of ACTPAS and Microsoft Office applications.

4. Demonstrated ability to apply or willingness to learn the application of policies, procedures and audit processes.

5. Demonstrates understanding of, and adherence to, safety and quality standards, work, health and safety (WH&S) and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful and kind.


Applications must be submitted through the e-recruitment system. Applications must include a copy of a current resumé, and a pitch of no more than two pages outlining your skills, knowledge and experience and why you should be considered for this role. You should take into consideration the selection criteria under “what you require” when drafting your response.

Where possible include specific relevant examples of your work.

Job: General/Administrative
Salary Range: 66,867.00 - 71,963.00
Contact Name: Michelle Paul
Contact Email:
Closing Date: 27/Sep/2021, 8:59:00 AM
Salary Details*
Salary Type Normal Wages
Base Salary $66,867
Superannuation 9.5%
Bonus offered No
Total Package $73,219
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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