Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Administrative Service Officer 3- Renal Dialysis

Health Promotion Officers
Permanent Full Time
9 days ago

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website:

The CHS Division of Medicine provides a range of medical specialties and allied health services. A strong emphasis is placed across all sections on accessible and timely care, delivered to a high standard of safety and quality. This is underpinned by the Division’s commitment to research and training. The Division works in partnership with professional colleagues, consumers, and a range of government and non-government service providers to ensure the best possible outcomes for patients.

The Renal Service provides comprehensive clinical care, including dialysis and post-transplant care for patients with kidney diseases using a multidisciplinary approach incorporating community and allied health services.

Under general direction this position provides administrative support to the Renal service and its staff, including booking and scheduling patient appointments, inpatient admission and discharge, billing of services rendered and patient record management whilst providing a high level of customer service.



Under limited direction of the Renal Office Manager you will provide administrative support to the Renal service and its staff, including booking and scheduling patient appointments, inpatient admission and discharge, billing of services rendered and patient record management whilst providing a high level of customer service. You will:

  • Provide administration support to the Renal Services including, but not limited to maintaining appointments, co-ordinate meetings (including video conferencing), screen telephone calls, filing, scanning, data entry, stationary orders, travel arrangements and draft minor correspondences as required.
  • Provide admission, discharge and inpatient movement services in the Patient Administration System as required
  • Assist in the set up and coordination of clinics in the Patient Administration System if required and as directed.
  • Maintain appropriate records and input information into databases and IT systems relevant to the unit
  • Provide project support to the Renal Network and Renal Services.
  • Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.



CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as Lesbian, Gay, Bisexual, Transgender, Intersex, or Questioning (LGBTIQ) are encouraged to apply.

Behavioural Capabilities

  • Strong organisational skills with a high degree of emotional intelligence and drive.
  • Ability to respond to and prioritise competing and often urgent requests in a calm and efficient manner.
  • Adaptability and flexibility to accommodate change and provide responsive services to meet consumer needs.


Position Requirements/Qualifications:

The successful applicant will need to be available for occasional weekend and after-hours work, with access to flex time

Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.

Fulfil the responsibilities of this role in alignment to the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.


Prior to commencement successful candidates will be required to:

Undergo a pre-employment National Police Check.


These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience:

  • Proven organisational skills including the ability to be flexible, prioritise workloads and problem solve in order to meet established deadlines whilst maintaining sound accuracy and attention to detail.
  • Demonstrated experience in managing information technology systems and data integrity to deliver an efficient patient/customer orientated service whilst also maintaining client confidentiality.
  • Demonstrated ability to actively problem solve and use initiative within the competing demands of a complex work environment.
  • Demonstrated well-developed interpersonal skills with the ability to establish and maintain effective communications and working relationships with other team members, providing a range of services to internal and external stakeholders.


  • Demonstrates understanding of, and adherence to, safety and quality standards, work, health and safety (WHS) and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful and kind.



Applications must be submitted through the e-recruitment system. Applications must include a copy of a current resumé, and a pitch of no more than two pages outlining your skills, knowledge and experience and why you should be considered for this role. You should take into consideration the selection criteria under “what you require” when drafting your response.

Where possible include specific relevant examples of your work.

Job: General/Administrative
Salary Range: 66,867.00 - 71,963.00
Contact Name: Kylie Farrell
Contact Email:
Closing Date: 21/Oct/2021, 7:59:00 AM
Salary Details*
Salary Type Normal Wages
Base Salary $66,867
Superannuation 9.5%
Bonus offered No
Total Package $73,219
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
No Image


About Undefined
Skills Required
Visa Requirements
Student Visa
Experience Requirements
Salary Requirements
Normal Wages
Job Type
Permanent Full Time
Copyrights © 2021 QWER Pty. Ltd. - All Rights Reserved
ACN: 643 516 241 | ABN: 56 643 516 241