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Administrative Service Officer 4 - Brindabella Officer Manager

Undefined
Advertising Managers
Contract Full Time
Canberra
14 days ago
74,237
Under current Public Health Emergency Directions all Canberra Health Services staff are required to have received at least one COVID-19 vaccination dose by 29 October and be fully vaccinated by 1 December 2021.
In order to be eligible for employment with Canberra Health Services you will be required to provide evidence of vaccination against COVID-19 by way of a Vaccination Certificate or provision of an authorised exemption, for consideration. Please ensure you include this information with your application documentation.
Rehabilitation, Aged and Community Services (RACS) is a vibrant and diverse Division within Canberra Health Services providing multidisciplinary rehabilitation, aged and community based care across a range of settings. This includes Canberra Hospital, University of Canberra Hospital, Community Health Centres and Village Creek Centre in Kambah.
Under the direction of the RACS Administration Manager, the Departmental Office Manager is responsible for the coordination and provision of administrative support services for RACS within the Unit/ Centre. This involves managing and overseeing the work of the Administration Team, providing leadership, guidance and further supporting the Administration Team within the Office to meet departmental targets and objectives. Additionally, the Office Manager role provides administrative support to the Director within the office, RACS Division and Executives as required.
Position Overview
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website: https://www.health.act.gov.au/
Rehabilitation, Aged and Community Services (RACS) is a vibrant and diverse Division within Canberra Health Services providing multidisciplinary rehabilitation, aged and community based care across a range of settings. This includes Canberra Hospital, University of Canberra Hospital, Community Health Centres and Village Creek Centre in Kambah.


Duties
Under limited direction of the RACS Administration Manager you will perform the coordination and provision of administrative support services for RACS within the Unit/ Centre. This involves managing and overseeing the work of the Administration Team, providing leadership, guidance and further supporting the Administration Team within the Office to meet departmental targets and objectives. Additionally, the Office Manager role provides administrative support to the Director within the office, RACS Division and Executives as required.
Departmental Office Managers work in the following departments/locations:
  • Geriatric Medicine - TCH
  • Rehabilitation Medicine- UCH
  • Client Support Services/Community – Village Creek Centre
  • Brindabella Rehabilitation Centre – UCH
You will:
  • Under general direction, oversee the RACS Administration Office within the Department/Centre, including but not limited to management of human resources, financial processes, data collection activities, secretariat support, maintenance requests and ordering of supplies.
  • As Departmental Office Manager coordinate and allocate the teams tasks, provide training and support to team members, monitor data quality to ensure consistency and accuracy and monitoring of private billing practices.
  • Under the general direction of the Administration Manager, implement changes to administrative processes and clinic structures on the ACT Patient Administration System (ACTPAS) to ensure the efficient management of ambulatory, outpatient and/or inpatient activity.
  • Under minimal direction, provide administrative assistance and general office support to the Director including but not limited to diary management.
  • Participate as a member of the administrative team within the office.
  • Conduct risk management processes to identify actual and potential risks in the work area, resolve issues in a timely manner or escalate to the Administration Manager where necessary.
  • Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.


About You
CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as Lesbian, Gay, Bisexual, Transgender, Intersex, or Questioning (LGBTIQ) are particularly encouraged to apply.
Behavioural Capabilities
  • Flexible, adaptive and comfortable with a changing working environment
  • Effective communication skills and the ability to develop and maintain relationships across Canberra Health Services and relevant external parties.
  • Ability to respond to and prioritise competing and often urgent requests in a calm and efficient manner while also maintaining high work standards and accuracy, and
  • Commitment to providing high quality customer service and achieving positive outcomes for clients and the Division
Position Requirements/Qualifications:
  • The successful applicant will need to be available for occasional weekend and after-hours work, with access to flex time.
  • Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
  • Fulfil the responsibilities of this role in alignment to the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.
Prior to commencement successful candidates will be required to:
  • Undergo a pre-employment National Police Check.
What You Require
These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience:
1.Demonstrated high level organisational, and problem-solving skills including the ability to exercise initiative, prioritise workloads of self and the team, and to meet deadlines within a multidisciplinary work environment.
2.Demonstrated ability to lead a team that are focused on high quality customer service principles and practices.
3.Demonstrated interpersonal and communication skills including conflict resolution, negotiation and liaison skills.
4.High level computer skills with the ability to be a super user of health based Information Systems.
5.Demonstrates understanding of, and adherence to, safety and quality standards, work, health and safety (WHS) and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful and kind.
HOW TO APPLY / OR WANT TO KNOW MORE?
Applications must be submitted through the e-recruitment system. Applications must include a copy of a current resumé, and
  • A response to the selection criteria under “what you require” in no more than two pages.
Where possible include specific relevant examples of your work.
 
 
Job: General/Administrative
Salary Range: 74,237.00 - 80,381.00
Contact Name: Simon Anderson
Contact Email: simon.r.anderson@act.gov.au
Closing Date: 08/Dec/2021, 6:59:00 AM
Salary Details*
NameAmount
Salary Type Normal Wages
Base Salary $74,237
Superannuation 9.5%
Bonus offered No
Total Package $81,290
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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