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Administrative Service Officer 4- Assistant to the Chair of Surgery

Administration Managers
Contract Full Time
15 days ago
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website:
The Division of Surgery is responsible for delivering inpatient and outpatients surgical and medical imaging services to the ACT and surrounding region. The Division includes Surgical Bookings and Pre-Admission Clinic, Anaesthesia, Pain Management Unit, Operating Theatres, Post-Anaesthetic Care Unit, Day Surgery Unit and Admissions / Extended Day Surgery Unit, Medical Imaging, specialist surgical ward areas, medical and nursing Outpatient services, ACT Trauma Service, ICU, Capital Retrieval, Trauma and Orthopaedic Research Unit.
These Units are supported by administration support officers.
CHS has a strong partnership with the Australian National University (ANU) through the ANU Medical School, located on the Canberra Hospital campus. The Chair of Surgery holds a joint appointment at the Canberra Hospital Academic Unit of Surgery and the ANU, with a considerable focus on research activities. The Assistant to the Chair of Surgery will support the teaching and research activities of the Chair and provide administrative support for his clinical practice to ensure smooth operations of the unit, as well as providing service support for inpatient administration, theatre lists, audit, and outpatient clinics.
Under direction of the Operations Manager and Chair of Surgery you will:
  • Provide administrative support to the Academic Unit of Surgery and Chair of Surgery including diary management, travel planning and related applications work with ANU, screening incoming calls and maintaining files.
  • Maintain liaison with doctors, patients, other members of the management team and personnel both within and external to ACT Health. This includes other academic departments within and beyond ANU, with academic colleagues, allied staff, audit organisations to ensure effective co-ordination of the activities of the Chair of Surgery across ACT Health, the ANU and relevant national and international colleges.
  • Support research activities for the Chair of Surgery which includes maintenance of files and retrieval of scientific literature.
Assist the Chair with the production and submission of research papers/grant applications and provide assistance with editorial functions.
  • Undertake medical typing to include medical reports, patient letters, discharge summaries and operation reports for consultants and registrars.
  • Attend and provide secretariat support to the unit meetings.
  • Provide high quality customer service as outlined in the Customer Service Standards and promote organisational values.
  • Other duties appropriate to this level of classification which contribute to the operation of the section.

About You
CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as Lesbian, Gay, Bisexual, Transgender, Intersex, or Questioning (LGBTIQ) are particularly encouraged to apply.
Behavioural Capabilities
To be successful in this position, it is expected that the successful candidate will have the following attributes:
  • Strong organisational skills with a high degree of drive.
  • Adaptability and flexibility to accommodate change and provide a responsive service.
  • A commitment to the provision of high-quality customer service.

Eligibility/Other Requirements
  • Working towards or holds a certificate in management, customer service, medical terminology or another relevant field.
  • Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
  • Fulfil the responsibilities of this role in alignment to the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.
Please note prior to commencement successful candidates will be required to:
  • Undergo a pre-employment National Police Check.
Note: This is a temporary position available for a period of six months with the possibility of extension up to 11 months.
What You Require
These are the key criteria for how you will be assessed in conjunction with your resume and experience.
Your statement of claims against the selection criteria should summarise how your skills and experiences would enable you to fulfil the responsibilities of the position. It is therefore in the interests of candidates to present their application in a way that demonstrates significant outcomes associated with each of the criteria, as well as the capabilities and behaviours that underpin them.
1.Proven ability to provide executive level administrative support with sound communication and liaison skills.
2.High level keyboard skills with experience in the use of a variety of computer software including Outlook, Word and Excel, and familiarity with software for visual presentations and desktop publishing.
3.Under general direction, assist with research activities and preparation of written report with experience, or a willingness to gain experience, with reference management programs such as Endnote (or similar).
4.Understanding of complex health and science environments and knowledge of medical terminology. Including ability in providing secretariat support functions for meetings.
5.Demonstrates understanding of, and adherence to, safety and quality standards, Work, Health and Safety (WHS) and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful and kind.
How to Apply
Applications must be submitted through the e-recruitment system. Applications must include a copy of a current resumé, and
  • A response to the selection criteria under “what you require”.
Where possible include specific relevant examples of your work.
Job: General/Administrative
Salary Range: 74,237.00 - 80,381.00
Contact Name: Michelle Paul
Contact Email:
Closing Date: 14/Oct/2021, 7:59:00 AM
Salary Details*
Salary Type Normal Wages
Base Salary $74,237
Superannuation 9.5%
Bonus offered No
Total Package $81,290
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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