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Administrative Service Officer 4- Personal Assistant

Customer Service Managers
Permanent Full Time
16 days ago

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website:

The Medical Imaging department is a part of the Medical Services Group which is comprised of the Physician Training Office, Healthcare Technology Management, Medical Officer Support, Credentialing, Employment and Training Unit (MOSCETU), GP Liaison Unit, Pathology, Pharmacy and Library Services.

Medical Imaging provides state of the art diagnostic imaging, interventional radiology and nuclear medicine services on a 24-hour, seven day a week basis for patients in Canberra and the surrounding NSW catchment area. The service is committed to providing patients with cost-effective easily accessible subspeciality expertise along with a strong commitment to research and training in advancing the use of imaging for the diagnosis and treatment of disease.

The Personal Assistant to the Clinical Director will need to possess a strong work ethic and ability to adapt to a constantly changing environment, be committed to achieving positive results for the Department and continually apply judgement, initiative, critical thinking, and common sense.



Under limited direction of the Clinical Director, you will:

  • Provide administrative support to the Clinical Director Medical Imaging including diary management, telephone calls, taking meeting minutes, coordinating travel, and liaising with other members of the team.
  • Liaise with clients, departmental and other staff to facilitate and ensure effective management and coordination of Medical Imaging activities.
  • Under the direction of the management team, assist with research, development, and review of documents such as research, policies and/or procedures.
  • Assist with human resource and financial management functions including maintaining and utilisation of databases and filing systems.
  • Undertaking other duties appropriate to this level of classification which contribute to the operation of the section with the delivery of high-quality person and family centred, safe and high-quality patient care.



CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as Lesbian, Gay, Bisexual, Transgender, Intersex, or Questioning (LGBTIQ) are encouraged to apply.

Behavioural Capabilities

To be successful in this position, it is expected that the successful candidate will have the following attributes:

  • Strong work ethic and ability to adapt to a constantly changing environment;
  • Commitment to achieving positive results for the Department; and
  • Ability to apply judgement, critical thinking, and common sense.


Position Requirements/Qualifications:


Knowledge and experience with ACT Health information management systems, including ACTPAS and IDIS (Integrated Diagnostic Imaging Solution).

Medical Terminology Certificate and experience with medical terminology.

High-level computer and keyboard skills.

Have an understanding of how the National Standards and Quality Health Service (NSQHS) indicators align with this role.

Fulfil the responsibilities of this role as detailed in the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.


Prior to commencement successful candidates will be required to:

Undergo a pre-employment National Police Check.

Obtain a Compliance Certificate from Occupational Medicine Unit (OMU) relating to assessment, screening and vaccination processes against specified infectious diseases.

Note: Selection may be based on application and referee reports only.


These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience:

  • Proven high level organisation and office management skills including an ability to exercise initiative, prioritise workloads and meet deadlines within a complex and multi-disciplinary work environment.
  • Demonstrated high level computer and keyboard skills and proven experience in a variety of software programs, including Integrated Diagnostic Imaging Solution (IDIS), the Microsoft Office suite of applications and other Canberra Health Services information management systems.
  • Demonstrated ability to work within a team environment, including the ability to undertake research and project work.
  • Demonstrated well developed interpersonal, oral and written communication skills, including the ability to liaise with internal and external stakeholders of all levels.
  • Demonstrates a commitment to work, health and safety (WH&S) and the positive patient experience and displays behaviour consistent with Canberra Health Service’s values of Reliable, Progressive, Respectful and Kind.



Applications must be submitted through the e-recruitment system. Applications must include a copy of a current resumé, and a pitch of no more than two pages outlining your skills, knowledge and experience and why you should be considered for this role. You should take into consideration the selection criteria under “what you require” when drafting your response.

Where possible include specific relevant examples of your work.

Job: General/Administrative
Salary Range: 74,237.00 - 80,381.00
Contact Name: Sally J Smith
Contact Email:
Closing Date: 16/Sep/2021, 8:59:00 AM
Salary Details*
Salary Type Normal Wages
Base Salary $74,237
Superannuation 9.5%
Bonus offered No
Total Package $81,290
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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