Your browser does not support javascript! Please enable it, otherwise web will not work for you.
« BACK

Business Office Clerk - The Avenue

Undefined
Business Services Managers
Permanent Full Time
Melbourne
10 days ago
0

As an Administrative Clerk, you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital. You will also assist the reception, administration and clinical teams by coordinating the necessary clerical requirements for patients’ admission to discharge.

Responsibilities of this job may include:

  • Admission scheduling processes to ensure appropriate bed management and utilisation
  • Managing incoming and outgoing calls to the front desk.
  • Provide timely and accurate information to queries by patients, visitors and other staff and departments.
  • Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
  • Compilation and management of patient admission papers and clinical notes.

You will primarily be based at The Avenue but will also have the opportunity to take on shifts at our nearby Glenferrie and Masada sites, so flexibility is key.

 

About You

To succeed in this role, you will be an enthusiastic individual with a strong administrative skillset and a passion for customer service and enjoys being part of a busy environment. The ability to converse and be empathetic while managing a busy flow of admissions and discharges is a key skill needed for this role. You will have strong communication and interpersonal skills and should be comfortable working in a team of doctors, nurses, pathologists, administrators and non-clinical staff.

You will also bring:

  • Computer literacy including the Microsoft Office suite of programs
  • Experience in a medical setting will be highly desired, though not essential.
  • Experience with Patient Management Systems, ideally Meditech, is highly desired.

 

Culture & Benefits of joining the Avenue team:

At The Avenue we have an excellent reputation for a high commitment to customer service, staff satisfaction and quality improvement. Patient health, safety and comfort are a priority, and The Avenue Hospital continually monitors and evaluates its performance to achieve this critical outcome.

We value our staff and provide a wide range of attractive local and national employee benefits. Check it out at http://www.ramsaycareers.com.au/Why-Ramsay/Employee-Benefits

Ramsay Healthcare has a strong history of providing leadership programs to aspiring senior leaders who promote The Ramsay Way. The Ramsay Leadership Program is designed to explore what skills and attributes are needed to be successful at a Ramsay Executive level.

 

Requirements

To ensure the quality and safety for our patients, staff and visitors, applicants will be required to provide before commencement a National Police Check, Working with Children Clearance and proof of Immunisation to infectious diseases.

If you have any questions about this opportunity, please email Jake Rogan, Front Office Manager, at on roganj@ramsayhealth.com.au

This organisation promotes the safety, wellbeing and inclusion of all children in line with our Child Safety Commitment Statement.

Salary Details*
NameAmount
Salary Type Normal Wages
Base Salary $0
Superannuation 9.5%
Bonus offered No
Total Package $0
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
No Image

Undefined

About Undefined
Skills Required
Visa Requirements
Student Visa
Experience Requirements
Any
Salary Requirements
Normal Wages
Job Type
Permanent Full Time
Copyrights © 2021 QWER Pty. Ltd. - All Rights Reserved
ACN: 643 516 241 | ABN: 56 643 516 241