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Contact Centre Medical Receptionist

Call Centre or Contact Centre Op
Contract Part Time
8 days ago

Are you committed to patient care and providing exceptional service?

PRP is seeking permanent Part Time or Full Time staff to provide cover at our new Contact Centre, based in Eastwood. We offer thorough training and development, a friendly and professional team and a caring environment.

As part of the position we are seeking the successful applicants to also assist at our Eastwood, Norwest and Castle Hill practices, on an adhoc basis when needed.

About us:

PRP Diagnostic Imaging offers comprehensive Radiology, Cardiology and Nuclear Medicine services including CT, MRI, Ultrasound, X-Ray, Mammogram, OPG and Bone Mineral Density.

At PRP we have patient care as our first priority and pride ourselves in offering a high quality service. We encourage collaboration, a strong work ethic and provide a supportive learning environment.

About the role:

Reporting to the Contact Centre Lead, your role will be based in a busy, yet supportive inbound contact centre. Answering high volume patient calls, booking appointments and resolving queries regarding patient exams will be your focus.

Working in a collaborative and professional working environment with constant support from our workflow teams within head office and from other practices, we will ensure your ongoing training and development is met.

About you:

If you enjoy problem solving, are quick to learn and enjoy helping people, we'd love to hear from you.

  • Strong customer service skills and experience
  • Previous experience in a high volume call centre (desirable)
  • Demonstrated initiative and willingness to learn
  • Strong computer skills
  • Excellent interpersonal and communication skills
  • Ability to work autonomously and in a team environment

Next Steps:

This is your chance to join a highly skilled team where providing professional and patient focused diagnostic imaging, is the core of what we do! Please click 'Apply Now' or to find out more about PRP, visit our Careers page by copying and pasting the following link into your browser:

Our Values:

We put CARE into everything we do.

We are COURAGEOUS, we are ACCOUNTABLE, our REPUTATION is important to us and we trust and EMPOWER each other.

Reach your full potential with PRP, where patient wellbeing is our priority and having fun is part of our culture.

As part of our commitment to the health and wellbeing of our staff and patients, PRP requires all eligible staff to have received both doses of an approved COVID-19 vaccine by 30 November 2021. You will be asked to disclose your vaccination status as part of the selection process and required to provide a record of your COVID-19 vaccination status if successful.

Salary Details*
Salary Type Normal Wages
Base Salary $0
Superannuation 9.5%
Bonus offered No
Total Package $0
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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Contract Part Time
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