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Covenant Administrator

Undefined
Accounts Clerks
Contract
Melbourne
15 days ago
0

Manage fencing queries for Victoria and ensure case queue is being actively monitored along with assisting the team in a range of covenant applications and administration.

 

 

About the Role
As a part of this national team, you will play a key role in ensuring incoming fencing requests for Victoria are managed and processed in a timely and accurate manner. This includes daily monitoring of incoming queries, extensive stakeholder, contractor and customer engagement and the arrangement of purchase orders and associated administration to facilitate eligibility and payment. You will also play a key role in ensuring a consistent, high quality feel to our communities by managing the administration of the house design approval process for our residential business.

Key responsibilities include:
  • Monitoring case queue for fencing enquiries
  • Assessing eligibility and responsibility for fencing payment
  • Dealing with external contractors, stakeholders and customers
  • Managing administration and reviewing housing plans and designs
  • Composing, producing and ensuring design guidelines are kept up to date and reflective of builder feedback
  • Ensuring guidelines are clear and easy to understand for end customers
  • Managing customer and builder email enquiries

 

 

About You
  • You will be a high performing administration professional with previous experience in a similar role and comfortable working in fast paced environments
  • You will have high attention to detail and a proactive approach to your work, with the ability to multi-task
  • Well-developed inter-personal and communication skills coupled with a passion for delivering outstanding customer service
  • Ideally have demonstrated experience in reading and interpreting house plans
  • The ability to work confidently both as part of a team and autonomously
  • You will bring your excellent time management and organizational skills

 

 

What’s in it for you

At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.
We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this.

Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date
Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland’s preferred agency panel to careers@stockland.com.au

Salary Details*
NameAmount
Salary Type Normal Wages
Base Salary $0
Superannuation 9.5%
Bonus offered No
Total Package $0
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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Visa Requirements
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Experience Requirements
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Salary Requirements
Normal Wages
Job Type
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