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Customer Service Officer - Internal Sales Support

Undefined
Sales Assistants (General)
Permanent Full Time
Melbourne
8 days ago
0
We are currently seeking highly motivated Customer Service Officer superstars to join our Customer Service team at Dandenong South.

This is a dynamic, fast paced role that will have you liaising with Internal & External customers and working closely with our Sales Representatives. You’ll utilise your customer service skills to provide quality customer service and sales support.

Product training will be provided.

Previous Internal Sales, Call Centre or Technical Helpline Experience is ESSENTIAL.

Exciting Challenges

MORE SPECIFICALLY YOU WILL
Duties will include, but not be limited to:
  • Answer incoming / making outbound telephone calls
  • Order entry and processing
  • Process invoices and credits
  • Customer support and enquiries
  • Liaise with freight providers for delivery coordination
  • Provide assistance to the Sales and Logistics teams

We Need Your Skills

A LITTLE ABOUT YOU
To be successful within this role, you will have:
  • Minimum 12 months experience within a high-volume customer service environment
  • Exposure to an Internal Sales/Call Centre environment
  • A confident phone manner
  • A strong understanding of Customer Service principles
  • Be self-motivated, quick leaner, with a can do attitude
  • A high attention to detail and the ability to multi-task
  • Excellent computer skills / administrative skills

This role is ideal for candidates with prior experience in a Customer service department of a Transportation, Manufacturing or FMCG Company.

Building Trust Every Day

WHO IS SIKA AUSTRALIA?
Sika Australia is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia. We are a Global Organisation with subsidiaries in over 100 countries around the world, we manufacture in over 200 factories with over 20,000 employees & an expanding team across Australia.



WHY JOIN THE SIKA AUSTRALIA TEAM?
  • We offer a supportive working environment with a strong, positive company culture
  • We invest in our employees – you will be provided with all relevant training and development

We thank you in advance for your application, however only shortlisted candidates will be contacted. Applicants must have valid AU working rights

Successful applicants will be required to undergo a Pre-Employment Medical including a drug and alcohol screen.

Sika Australia is proud to be an Equal Employment Opportunity employer.
We value and seek diversity in our workforce.

Disclaimer – Sika Australia does not accept unsolicited agency resumes. Sika Australia is not responsible for any fees related to unsolicited resumes.

Contact

Sarah Daher - Recruitment Specialist

Job Category

Customer Service
Salary Details*
NameAmount
Salary Type Normal Wages
Base Salary $0
Superannuation 9.5%
Bonus offered No
Total Package $0
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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Skills Required
Visa Requirements
Student Visa
Experience Requirements
Any
Salary Requirements
Normal Wages
Job Type
Permanent Full Time
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