Job no: 492920
Work type: Permanent (Full-Time)
Categories: Employment Services, Call Centre & Customer Service
About the Role
Our Employment Services team specialise in assisting young people from disadvantaged backgrounds via virtual platforms such as phone and email with the end goal of achieving sustainable employment outcomes.
We are looking for a welcoming and dynamic Customer Service Officer to be the first point of contact for our team and to:
This is a permanent, full-time role based on-site in Milton. Looking to start ASAP!
Remuneration commences at $48,293 - $50,981 p/a + 10% super + $15,990 packaging!
Requirements for Success!
You will have a well-developed telephone manner, strong administration and data entry skills and are committed to providing exceptional customer service!
You will have demonstrated experience in a high volume, fast paced environment and must be confident using a range of technologies.
You will have an acute attention to detail and strong skills in Excel and Microsoft Suite.
You are also a friendly and self-aware team player with the ability to build strong relationships
In addition to this you will:
To you this is not just a job, it is your career. You will be a natural solutions finder and troubleshoot as situations arise and are innovative in your approach!
At yourtown, we believe every young person has the right to a brighter future and aim to be part of the solution by delivering services that get results. Our services include Kids Helpline, training and employment services for young people, parent education and specialist accommodation for families. We are one of the largest not-for-profit providers of services for young people in Australia.
If you are looking for an opportunity where you can be innovative, drive change and have a positive impact on the lives of young people we would love to hear from you. We offer attractive employment conditions including access to salary packaging arrangements and paid parental leave. Find your place at yourtown.
Contact: Sharlene Chand, Human Resources Officer 07 3867 1208
Closing Date: Applications will be assessed as they are received
"In our team we value diversity, inclusivity and people who want to make a difference"
yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.
Advertised: 06 Oct 2021 E. Australia Standard Time
|Salary Type||Normal Wages|