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Distribution Centre - Planning & Administration Manager - FT Brisbane

Undefined
Call Centre or Contact Centre Op
Permanent Full Time
Brisbane
28 days ago
0

With nearly 100 years operational experience, GPC Asia Pacific is the largest automotive aftermarket parts supplier in Australia and New Zealand, supported by Genuine Parts Company in North America, owner of the NAPA parts distribution business. GPC Asia Pacific is the parent company of standout brands such as Repco and NAPA Australia.

Every day we deliver careers and experiences that are both challenging and rewarding. We have fun at work and celebrate our achievements and milestones, big and small. We foster an environment where we focus on results and continuous improvement and our people share our passion.

The Role:
Reporting to the Distribution Manager, you will ensure the effective operation of the Distribution Centre Support Office and manage daily activities of the Commercial reporting, customer service and administrative teams. Furthermore, you will promote and drive the delivery of exceptional service and ensure a cohesive working environment.


Duties include but are not limited to:

  • Managing the day to day activities of the customer service and administration teams.
  • Acting as an escalation point for client enquiries and complaints promoting the cohesiveness that exists between the DC and the Repco Stores
  • Ensuring training, development, and succession planning is carried out for the customer service and admin teams.
  • Communicating any service issues to other Managers via weekly meetings and the provision of customer issues graphs.
  • Timely receipt of inbound deliveries (1st Stage / 2nd Stage)
  • Management of Flo-thru process
  • Import container document control
  • Management of Store Assistance Call Centre
  • Maintenance of Suspense Report
  • Conducting service review meetings with key business areas to ensure that Repco Stores and Petrol and Convenience stores to ensure service expectations are met and where possible enhanced.
  • Ensure that payment of suppliers and service providers accounts are reconciled and in accordance with services provided.
  • Payroll submission
  • Commercial and KPI analysis and reporting

About You:

You possess exceptional verbal and written communication skills together with high level Excel and ideally demonstrated experience in marketing administration. With a natural flair for juggling multiple priorities, you are an engaging, flexible leader with a passion to drive positive outcomes and results.

Looking after you:

  • A structured, supportive, and committed team environment
  • Staff discounts across the GPC Asia Pacific group of Companies
  • Employee Assistance program
  • Opportunities for career growth
  • Ongoing training and career development
  • Access to GPC’s exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more!

Apply Now:

To apply, include an updated resume and click the 'Apply Now' button below.

Proof of vaccination will be required

Salary Details*
NameAmount
Salary Type Normal Wages
Base Salary $0
Superannuation 9.5%
Bonus offered No
Total Package $0
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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About Undefined
Skills Required
Visa Requirements
Student Visa
Experience Requirements
Any
Salary Requirements
Normal Wages
Job Type
Permanent Full Time
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