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Indigenous Student Administrator-VET Group

Administration Managers
Contract Full Time
8 days ago

In this highly rewarding role, you will be part of our Indigenous Student Services team in the Moondani Toombadool Centre and will be responsible for the administration of student services to students who identify as Australian Aboriginal and/or Torres Strait Islander peoples in Vocational Education and Training (VET) Group and have enrolled in our VET programs.

Reporting to the Manager Indigenous Student Services, you will be expected to handle a range of activities to assist Indigenous students to access and participate in Vocational Education and Training opportunities, whilst providing quality customer service to contribute to the retention and positive graduate outcomes. In addition, you will respond to general queries about referrals to relevant support services (where required) for Indigenous VET Group students.

As the Indigenous Student Administrator - VET Group will contribute to the University’s Reconciliation Action Plan and participate in activities (as directed) to ensure the Indigenous Student Services team in the Moondani Toombadool Centre achieve its vision and deliver the 2025 Strategic Plan. plan/

About Swinburne University of Technology
Swinburne is a young university with a long history. As a dual-sector university of technology, born of a technical college, we are proud of Swinburne’s technology DNA, and of our national and global standing. Our contribution to Technology, Entrepreneurship, Innovation and the STEM disciplines, and our track record of meaningful industry and community engagement, are natural manifestations of the legacy initiated by the vision of our founders George and Ethel Swinburne in 1902. We offer postgraduate, undergraduate, vocational education and online education to provide students with a variety of work-relevant pathways.

About you
To be successful in the role, you will have:

  • Well-developed oral and written communication skills with a demonstrated ability to effectively engage with a diverse client and stakeholder group.
  • Demonstrated excellence in customer service skills in managing enquiries, utilising problem-solving skills to provide information, advice and quality outcomes as a basis for service delivery.
  • It is a genuine occupational requirement that the incumbent must identify as Aboriginal and/or Torres Strait Islander as authorised under the Equal Opportunity Act 2010
  • A valid working with children’s check card (or ability to obtain prior to or upon commencement)

A full list of selection criteria is available within the position description.


  • Flexible working arrangements
  • Enjoy 50% study fee reduction
  • Participate in regular staff and management development programs
  • Private health insurance discounts

To find out more about the extensive range of benefits offered to Swinburne employees please visit Employee Benefits and refer to ‘Benefits’ section.

How to apply and further information
At Swinburne, we celebrate our diverse culture and the strength this brings to our workforce. We are committed to our Indigenous Employment Strategy and are therefore seeking to increase the representation of Aboriginal and/or Torres Strait Islander peoples within the University, where traditionally they have been under-represented. Specifically, the Engagement department would like to grow the Indigenous workforce to further enhance the capability within these disciplines. Pursuant to a Special Measure under Section 12 (1) of the Equal Opportunity Act 2010 (Vic), we will therefore only consider applications from suitably qualified Aboriginal and/or Torres Strait Islander candidates for this position.

To view the position description or to start an application please click on 'apply' or ‘begin’ and submit a resume and cover letter.

For further information about this position, contact Vicky Peters, (Manager, Indigenous Student Services) on 03 9214 3677 or via email at

If you are experiencing technical difficulties with your application, please contact the Recruitment team on
Should you require further support for an interview due to special needs or consideration, please contact Maree Norden, Diversity & Inclusion Manager at For support or queries related to Aboriginal and Torres Strait Islander employment, please contact

Applications close at 5pm on Wednesday 15 September 2021

Salary Details*
Salary Type Normal Wages
Base Salary $0
Superannuation 9.5%
Bonus offered No
Total Package $0
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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Contract Full Time
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