Please complete your application before April 7, 2021.
Applicants must have right to work in Australia as Google is currently unable to sponsor a visa for this position.
Due to the current health crisis related to COVID-19 and the escalating visa/travel restrictions in place, we're currently unable to extend offers to anyone who cannot work from Australia due to lockdown visa/travel restrictions, or other restrictive measures until further notice. Consequently, we will be prioritizing candidates who can start in this location by set date as expected. We're keeping the situation under review and would adjust our position should the restrictive measures be removed later on.
Technical support for a technology company is a big task. As the Corporate Operations Engineer within the IT Support Technician team, your mission is to enable the people and technology that keep Google running. Your team provides the front line user support for all of our internal tools and technologies. Beyond the day-to-day, the team will contribute to longer-term technical projects, process improvement and the documentation efforts that help make the Google magic happen.
Google's Information Technology Residency Program (ITRP) is a 26-month role designed to jumpstart your career in technology at Google or beyond. Residents will learn what it takes to support and scale Google’s technology from our corporate infrastructure to end users.
We believe that a successful IT career has its foundation in user support, and ITRP gives you exposure to a wide range of issues, as you will be assisting Googlers from around the world. You will help Google's operations evolve at scale by finding innovative ways to make support more efficient. You will also act as a liaison between technical and non-technical groups to enhance Google's infrastructure and internal services.
We will train and equip you with everything you need to support our users. Our learning and development programs are tailored to provide Residents with the technical and professional skills needed to accelerate a career in IT and prepare you for a variety of roles such as Security Engineering, System Administration, Network Engineering, Program Management, and more. Finally, you’ll spend three months in a rotation focusing on your selected career path.
IT Residency alumni have advanced on to a variety of positions, both at Google and other technology companies, in areas such as Networking, Security, Site Reliability Engineering, System Administration, Support, and more.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.
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