Manager Canberra Ticketing

Are you passionate about customer service? Have proven success in leading a dynamic sales and call centre team? The Canberra Theatre Centre is looking for a Ticketing Manager to join our small dynamic team. If you are a self-starter who inspires teams, is great with building relationships, and working with customers and clients to ensure a quality ticket buying experience, we are interested in hearing from you.
You will have at several years’ experience managing ticketing operations preferably in a major performing arts venue. An understanding of the systems aspects of ticketing that will assist in driving the business of the theatre. This role liaises closely with the Marketing and Programming departments of the Canberra Theatre Centre and Cultural Facilities Corporation. Your excellent communication skills and ability to liaise and collaborate with a wide range of colleagues will be essential to your success in the role.
The Canberra Theatre Centre currently uses the ENTA ticketing system and is currently in the procurement process for a new system that may incorporate ticketing, marketing, CRM, food and beverage, and event management systems. Your ability to manage staff and systems in a changing environment and quickly learn and master new systems is paramount.
To be successful in this role you will be proactive, resourceful, a friendly team player, highly self-motivated and results oriented, and above all, keen to make a difference at the Canberra Theatre Centre every night the curtain rises.
The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people and those who identify as LGBTIQ are encouraged to apply.
How to Apply: Applicants must provide a two-page Pitch Statement (1,000 word maximum) addressing the “What You Require” section of the Position Description and indicating what you would bring to this role, along with a current curriculum vitae and contact details of two referees.
Applications should be submitted via the Apply Now button below.