We are looking for a Manager, Customer Success Services to join our team based in Chatswood, Sydney.
As Manager, Customer Success Services you will lead an experienced team of Customer Service Managers (Success Services) and Support Consultants, based locally and overseas, in supporting our customers to adopt, optimise and accelerate the benefits of Basware solutions and services.
Success Services forms part of APAC Professional Services. You will join the leadership team and play an integral part in the successful collaboration between local and global internal stakeholders
About the function
Professional Services , made up of Project Managers, Solution Architects, Solution and Technical Consultants, and Success Services professionals, deliver customer implementation projects and provide continuous services that empower Basware customers to adopt, optimize and accelerate the benefits of their Basware solutions and services. We are a global organization with 360+ professionals ensuring high-quality delivery and customer experience.
About the role
Reporting to the Director, Professional Services, the successful candidate will empower and develop their team to be trusted partners for our customers, across a variety of industries. The team will enable customers to maximize the benefits of using Basware Solutions, drive the optimised adoption and support of our solutions and promote continuous consulting at scale.
Work Experience & Education
We are proud of our culture and the sense of belonging and inclusiveness that our team members find here.
If you are interested in joining a high-performing team that values trust, expertise, and accountability, we would like to hear from you.
|Salary Type||Normal Wages|