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Onsite Experience Specialist - Part-time 20 hours

Multimedia Specialists
Permanent Part Time
10 days ago

MYOB is a business platform. Our purpose is to help more businesses in Australia and New Zealand start, survive and succeed. Our team is continually growing, inventing and disrupting conventions. To make all this happen, we are dedicated in creating an exceptional flexible employee experience for all team members and offer a culture where you can be yourself. We don’t want you to simply ‘fit’ into our already established culture, we want you to come and add to it, and make it even better.

The Opportunity
The Employee Experience (EE) Onsite Support Specialist plays an important on-site role, supporting the broader EE team to deliver employee experiences that are easy and exceptional. The Onsite Support Specialist is the first point of contact onsite within the EE division, providing support and guidance to team members for EE related activities. This is a part-time permanent role working 20 hours p/week across Monday - Thursday.

The role

  • Provide a workplace experience that inspires, engages and ensures the safety and wellbeing of our people through a focus on general office operations, property maintenance and assisting with the organisation of key internal events.
  • Monitor and maintain records in the Ticket Management system to ensure timely completion within predefined service level agreements.
  • Provide support and advice to all MYOB staff and assist with resolving problems and issues as they arise.
  • Assist staff and visitors with enquiries
  • Provide an exceptional onboarding experience for new starters with a focus on ensuring their IT requirements have been arranged for their first day, liaising with the new starter’s Manager and providing a tour of the office highlighting key areas of interest including all health and safety matters.
  • Maintain stock levels of stationery and IT assets and regularly re-stocking the Vending Machines and Stationary cabinets.
  • Collaborating on project initiatives, such as deploying tech and facility items to new offices or assisting with office relocations.
  • Imaging and setting up IT devices such as NUC’s or laptops, re-imaging devices.

What we like to see in you

  • Experience working in a Office administration / support, customer service or helpdesk position
  • Previous experience providing IT/helpdesk support in a corporate environment would be an advantage
  • Amazing customer service and team collaboration skills.
  • Always curious with a genuine passion for technology and innovation
  • A keen problem solver who loves to share their knowledge

What else do you need to know
We simplify, we collaborate, we find new ways to innovate, we set challenging goals, and we smash them. We always look to have an impact in what we do. You will be part of a high performing, collaborative team who take their work seriously but not themselves. We believe that ongoing learning is important for all professionals and you'll be encouraged to take advantage of development opportunities.
If you want to work and collaborate where opinions are valued and your ideas can make a difference, you should work at MYOB. We are an equal opportunity employer and value diversity at our company.
So, what are you waiting for? Click and apply today!

Job Types: Part-time, Permanent

Work Location: Multiple Locations

Salary Details*
Salary Type Normal Wages
Base Salary $0
Superannuation 9.5%
Bonus offered No
Total Package $0
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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About Undefined
Skills Required
Visa Requirements
Student Visa
Experience Requirements
Salary Requirements
Normal Wages
Job Type
Permanent Part Time
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