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Operational Capability Officer (AO5)

Checkout Operators and Office Ca
Permanent Full Time
14 days ago

As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.

Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue Service, disaster management services, the Rural Fire Service and the State Emergency Service (SES), and also supports other volunteer groups providing emergency response to Queenslanders.

QFES is one department with many services, many capabilities and many partners.

Purpose of the role

SES is the primary responder for storm and flood events and provide support to other agencies such as Queensland Police Service through performing additional functions including search and rescue, emergency traffic management, and road crash rescue. The SES becomes involved in preparing for, and responding to, many different types of disasters and emergencies.

The role is responsible for providing support to SES groups to ensure effective preparation for and response to emergencies and disasters through the delivery of training and supporting activities.

Key requirements

Mandatory requirements

  • Minimum C Class Driver's Licence (non restricted).

Highly desirable requirements

  • Experience as a volunteer or within a volunteer environment.
  • Experience with the delivery of training and hold a Certificate IV in Training and Assessment qualification or can obtain the skill within a mutually agreed timeframe.

Special requirements

  • The incumbent will be appointed as a staff member of the SES and the hours of duty applicable to this role are pursuant to the Queensland Public Service Officers and Other Employees Award - State 2015: specifically, the spread of ordinary hours for SES staff are 0600 to 2200, Monday to Sunday.
  • This role is also a designated SES uniformed position; therefore, it is expected the incumbent may possess and/or maintain the necessary skills/expertise or experience to be appointed as an Authorised Rescue Officer in accordance with section 148(2) of the Fire and Emergency Services Act 1990.
  • Capacity to work on night and weekends to suit an SES volunteer environment.
  • It is expected that the incumbent will participate in an out-of-hours on-call roster during emergency operations. This may require work outside of normal hours (e.g. night shift), including weekends, working extended hours and may include travel to rural and remote communities, intrastate or interstate travel as necessary and/or deployment activities to other parts of the state.

Your key accountabilities

Your part in the ongoing success of our department, in supporting key frontline services will see you responsible for a variety of work, including, but not limited to:

  • Plan, prepare, deliver and review training and capability development programs for SES volunteers.
  • Assist with the coordination of area and regional based capability development programs.
  • Contribute to the research and development of programs supporting the operational capability of the SES.
  • Assist with equipment audits across the Emergency Service Volunteers Division as required.
  • Identify and contribute to resolution of operational capability issues.
  • Process training and administrative records and maintain accurate records to provide reports on training data and information.
  • Liaise with local SES units, QFES staff and external stakeholders to develop an understanding of training needs to build SES capability.
  • Undertake and support SES operational duties during emergencies and disasters as necessary which may involve intra and interstate deployments including travel to rural and remote communities, at short notice and out of business hours.


To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role:

Leadership Competency Stream - Individual Contributor (leading self)


  • Makes insightful decisions


  • Builds enduring relationships
  • Drives accountability and outcomes


  • Fosters healthy and inclusive workplaces
  • Demonstrates sound governance

Once you join us we will want you to exemplify the QFES shared values of:

  • Respect
  • Integrity
  • Trust
  • Courage
  • LoyaltyThis work is licensed under a Creative Commons Attribution 3.0 Australia License.
Salary Details*
Salary Type Normal Wages
Base Salary $0
Superannuation 9.5%
Bonus offered No
Total Package $0
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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Job Type
Permanent Full Time
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