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Receptionist and Membership Assistant

Medical Receptionists
Permanent Full Time
13 days ago

The Housing Industry Association is Australia’s peak residential building industry body. We are currently seeking applications from an experienced person for the position of Receptionist in our National Office located in Campbell.

As the ‘first point of contact’ between HIA, its members and the public, this role requires a flexible person with a strong customer service focus. The position is a key point of contact for visitors and members to the Association’s National Office. Duties include answering and directing incoming phone calls, greeting visitors, distributing mail, organising couriers, ordering stationery and consumables. The role will also provide administrative support to the Membership Administration team.

Key responsibilities include:

  • Provide excellent customer service to HIA members and visitors
  • Provide high quality administrative support to the national office and Membership Administration team
  • Ability to maintain the membership data base with accuracy

To be successful, you will require:

  • Experience in a ‘front of house’ position
  • Successful track record in dealing with telephone calls and queries
  • Well-developed communication, interpersonal and administrative support skills
  • Friendly disposition and willingness to work as part of a team and embrace new systems and procedures
  • Sound knowledge of Microsoft Office products and a willingness to learn other software applications more specific to HIA’s business
  • Ability to prioritise tasks
Position Description



A full position description can be found in the Careers section of our website,

HIA employees enjoy a variety of benefits including the option to salary sacrifice up to two weeks annual leave, study assistance program, paid maternity leave and group insurance cover. HIA employees are also able to access HIA member benefits such as HIA Vehicles and Corporate Health Insurance Plans.

Salary Details*
Salary Type Normal Wages
Base Salary $0
Superannuation 9.5%
Bonus offered No
Total Package $0
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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Normal Wages
Job Type
Permanent Full Time
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