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Relationship Manager - Third Party Banking

Building Managers
Contract Full Time
16 days ago

As part of the broader Home Buying team, Third Party Banking is a dedicated sales and service support channel for the mortgage business placed with CommBank, via mortgage brokers. This team is a focused sales force with intensive calling programs, designed to ensure that CommBank product is front of mind when brokers are dealing with existing and prospective clients.


About the opportunity


Reporting directly to the State Sales Manager, you’ll be responsible for driving profitable business by providing strong relationship and sales support management to a client base of brokers and advisers in the promotion of CommBank home loans and banking products for the Group.


More specifically you will:

  • Proactively develop your broker client base

  • Implement a regular client-call and visitation program

  • Use your knowledge of CommBank’s banking products to achieve business unit sales and growth targets

  • Ensure the provision of consistently accurate technical, loan structuring and policy support to brokers

  • Identify training and development needs and drive the continuous improvement of brokers’ knowledge and service standards

  • Take ownership of customer needs and identify appropriate service and product solutions

  • Ensure that settlements are maximised, and that customer retention risks are identified and proactively resolved

  • Deliver presentations to client groups and attend banking and related promotional public relations events, whilst networking and managing successful relationships

  • Be a change advocate by understanding regulatory initiatives and incorporating changes in to ongoing broker education


About you

  • Excellent industry knowledge of both local and national housing and mortgage broker markets

  • Prior experience and knowledge of mortgage/lending products and services

  • Demonstrated ability in sales, business development and relationship management, with strong interpersonal, verbal and written communication skills

  • Commercial acumen, and an understanding of credit and risk policies

  • Current, non-restricted Australian driver’s licence

  • Intermediate MS Excel skills


If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.


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Advertising End Date: 19/01/2022

Salary Details*
Salary Type Normal Wages
Base Salary $0
Superannuation 9.5%
Bonus offered No
Total Package $0
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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Job Type
Contract Full Time
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