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Specialised Services Administration Officer

Administration Managers
Permanent Full Time
2 days ago

Proudly Australian, Sonic HealthPlus is now the largest provider of corporate medicine in the country. With a national network of wholly owned metropolitan and remote clinics, we deliver Occupational Health, General Practice and integrated medical, paramedical and wellness services to both large and small corporate and community groups.


We are currently seeking Administration Officers to join our Specialised Services Team in Brisbane CBD, QLD on a Permanent Full-Time basis and a 6 month Part-Time basis (Monday to Thursday).

This role demands an array of proficiencies, particularly, excellence in interpersonal and communication skills that support and reflect the Sonic HealthPlus culture. There is a high level of customer service expected for this role as well as a great attention to detail.


Reporting directly to the Specialised Services Manager, this position will primarily be responsible for the coordination of administration services for Clients. You will work closely with Occupational Physicians, Psychiatrists and Psychologists to achieve a high level of service expectations.

Responsibilities include but not limited to this role are:

  • First point of contact with clients
  • Ongoing liaison with clients
  • Processing medical bookings
  • Co-ordination of results management
  • File management
  • Answering dedicated unit phone line
  • General administration duties
  • Working in other teams when required

Because of the responsibility associated with the position, it is expected that the Specialised Services Unit Administration Officer will display a warm and friendly demeanour whilst maintaining a superior level of respect, communication and service in dealing with employees, managers, patients, clients and service suppliers to promote the reputation of Sonic HealthPlus as the preferred provider of community and corporate medicine and health logistics to industry, internationally.


The successful candidate will be well organised and have great administration skills with excellent customer service and interpersonal skills. You will also have an eye for detail and a desire to provide the best quality service to our clients and all staff. Other requirements include:

  • You will be dedicated to being an exemplar in good customer service
  • Demonstrated ability to work autonomously and as part of a team environment
  • Excellent time management skills
  • Ability to work under pressure is essential
  • Ability to remain positive and flexible to provide a proactive approach to supporting the Specialised Services Team
  • Previous experience in Occupational Health will be highly regarded although not essential
  • Proficient in the use of Microsoft applications including, Outlook, Word, Adobe, Excel
  • Work Monday to Friday 8am to 4pm




  • Friendly and supportive team
  • Challenging, varied and rewarding role
  • 5 minute walk from Central train station
  • Ongoing training and development
  • Stable, reputable national healthcare provider (part of the global Sonic Healthcare)
  • Paid parental leave
  • Employee Rewards Program – including significant retail discounts and offers
  • Numerous discounts including travel, gym membership and health insurance options
  • Novated Leasing
  • Discounted fees for various medical services e.g. pathology, radiology and travel health
  • Employee Assistance Program
  • Focus on corporate social responsibility e.g. fundraising, supporting community events

Subject to eligibility criteria


At Sonic HealthPlus we offer a positive workplace culture, close team networks and a supportive work environment. We encourage our employees to have an enjoyable and rewarding career with an Equal Opportunity Employer that values and encourages social and cultural diversity. We strongly encourage Aboriginal & Torres Strait Islander people to apply.


As part of our pre-employment process, preferred candidates must provide a National Police Clearance conducted within the last 3 months.

Short listing for this position will commence immediately. You are encouraged to apply promptly as applications will close when suitable applicants are obtained.

JOB POSTING: 13-Oct-2021
Salary Details*
Salary Type Normal Wages
Base Salary $0
Superannuation 9.5%
Bonus offered No
Total Package $0
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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Permanent Full Time
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