Telecross is a programme supporting isolated and elderly people by providing a daily phone call to check on their wellbeing and safety. The calls support people to live independently in their own homes, providing peace of mind and reassurance.
Telecross volunteers are rostered to make a brief phone call between 7am – 10am to check on the wellbeing of clients who are isolated and are at a risk of accident or illness that may go unnoticed.
Volunteers keep records of all the calls made and ensuring the confidentiality of clients is maintained at all times.
If you are someone who is reliable, possess good conversational skills and ability to relate to older people, then you are the person we are looking for!
As a Telecross Call Centre Volunteer, you’ll provide peace of mind and be a friendly voice to people who are elderly or have disability. This role will provide you the opportunity to engage with isolated and elderly people in a positive way. Red Cross will ensure you have training, ongoing support and access to other opportunities within the World’s largest humanitarian network.
For more information, please see the volunteer role description VRD Telecross Call Centre - Blacktown.pdfor contact Shivani Gupta on
Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
Advertised: 12 May 2021 AUS Eastern Standard Time
Applications close: 19 Nov 2021 AUS Eastern Daylight Time
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