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Administration Officer - Infringement Refund Scheme

Undefined
Administration Managers
Contract Full Time
Melbourne
11 days ago
75,452

$75,452 per annum (Band 5), plus Super * Temporary Full-Time until 5 August 2022

An exciting professional development opportunity has become available to join the Governance Department at Hume City Council and further your career in the role of Administration Officer - Infringement Refund Scheme.

 

As part of Council's Governance Department, you will be integral to administering Council's infringement refund scheme to eligible motorists by providing administration and customer service support to the scheme. You will undertake data analysis activities to identify infringements that are eligible for a refund, prepare bulk mailouts and perform debtor management and accounts payable activities. The role will also respond to general enquiries, keep information on the refund scheme updated on Council's website, and produce reports as required.

 

Key Skills

  • Well-developed verbal and written communication skills including the ability to prepare and provide high quality, accurate documentation, reports and correspondence.
  • A commitment and proven ability to provide the highest level of customer service in both an internal and external customer environment.
  • Demonstrated ability to organise and plan work to ensure the delivery is within specific timeframes.
  • Previous experience with infringement management and associated processes, or comparable processes, is desirable.

 

Company Profile

Hume City Council is a leader in local government and is recognised for its innovation, initiative, leadership, service, quality and support for its people.

 

We are an equal opportunity employer committed to providing a safe working environment that embraces and values diversity and inclusion and the principles of gender equality.

 

Our Council recognises the value of the diversity and strength of Aboriginal and Torres Strait Islander cultures to the heritage of all Australians.

 

We have zero tolerance for child abuse and adhere to the Victorian Child Safe Standards and related legislation. Our people are required to observe child safe requirements and support the safety, participation, wellbeing and empowerment of children.

 

Our strong commitment to social justice and the environment provides opportunities for employees to participate in various programs.

 

We offer flexible work arrangements and a range of other employee benefits to support employee's work life balance.

 

For further information please view position description or contact Peter Faull on 9205 2200.

Applications Close: 12 Oct 2021
Salary Details*
NameAmount
Salary Type Normal Wages
Base Salary $75,452
Superannuation 9.5%
Bonus offered No
Total Package $82,620
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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