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ICT Customer Support Officers
Contract Full Time
14 days ago

The ICT Project Support Officer is responsible to the ICT Project Manager for:

  • Delivering timely and effective ICT Support to customers to assist in meeting project objective and goals.
  • Complete a range of project tasks as required to contribute to project outcomes.
  • Provide 1st and 2nd level support relating to ICT issues arising from project activities.
  • Contribute to continuous improvement and ensure efficient work practices to maintain and maximise efficiency in project delivery.
  • Accurate recording of assets and activities and maintaining project artefacts within prescribed call management system.

Selection Criteria
Applicants are required to submit a CV, the Application Cover Sheet, Employment Declaration, and a written statement of no more than 1500 words. Written statements should address the key selection criteria outlined in the Role Description. Applicants should include the name, address and contact number of three (3) referees, one being your current line manager.

Special Conditions
The successful applicant is required to gain a Department of Human Services (DHS) working with children check (WWCC) prior to being employed which is required to be renewed every five years before expiry. A current DHS child-related employment screening will be recognised as a WWCC until it expires. The incumbent will be required to undertake Responding to Abuse & Neglect (RAN) full day/online training course every three years. For all other Special Conditions please refer to the Role Description.

ASO3: $63,681 - $67,868

Special Notes
Please note this is a full time temporary position for a period of 12 months.

Ryan England
Program Lead
(08) 8226 3428

Application Instructions
All applications must be submitted online.

Applications close: 21/06/2021 5:00 PM

Salary Details*
Salary Type Normal Wages
Base Salary $63,681
Superannuation 9.5%
Bonus offered No
Total Package $69,731
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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Skills Required
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Salary Requirements
Normal Wages
Job Type
Contract Full Time
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