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Assistant Centre Administration Support Officer, Clerk General Scale, Macquarie Correctional Centre, Wellington

Administration Managers
Contract Full Time
12 days ago

The Department of Communities and Justice (DCJ) was formed in 2019 with the merger of two former departments Family and Community Services (FACS) and Justice.

By combining FACS and Justice, the two former agencies are now able to work together as DCJ to support everyone’s right to access justice, to help families, and to promote early intervention and inclusion, in order to provide benefits for the whole community.

Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce the risk of re-offending and enhance public safety. It serves a key function of the NSW Communities and Justice Sector by providing effective, safe and humane management of offenders both in custody and in the community CSNSW also works in partnership with other government and community agencies to ensure that offenders and their families are supported.

About the role

Corrective Services NSW require an Assistant Centre Administration Support Officer to join a vibrant team. You will be responsible for providing Administrative and Clerical support to a Correctional Centre and your duties and responsibilities will include, but not be limited to:

  • Process Visitor Bookings
  • Disseminate all information material throughout the centre
  • Arrange all daily courier services, mail pick up/delivery and distribution
  • Answer all Switchboard incoming phone calls
  • Greet Internal and External Stakeholders
  • Provide statistical information as required
  • Provide support for Inmate Accounts
  • General Data entry
  • Electronic achiving
  • Customer Service
  • All miscellaneous tasks as required in accordance with the capabilities of the role

About you

As a highly motivated and results driven Administration Support Officer, you will maintain confidentiality at all times, utilise your proven experience and knowledge to meet the demands of this role effectively. Resilience, high attention to detail and accuracy and the ability to work under pressure are the key attributes to succeed in this fast paced role.

Essential requirements

  • Current and valid driving licence and willingness to travel within NSW


Applying for the role

To apply for this role you must submit an application online

When applying you will need to:

1. Answer the two pre-screening questions below – we are looking for you to demonstrate your competencies in the focus capabilities.

Target Question 1.

Describe how you have used feedback from others to improve your performance.

Target Question 2.

Describe some examples of work that you have done independently or with little direction.


2. Attach a resume (maximum 3 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as specified in the role description.


Job Notes
: Part of the assessment process includes additional online capability testing, skills testing or work samples in accordance with the Government Sector Employment Act 2013.


For more specific information about the role please contact:

Erin Zell via email or call 02 6845-5607


For application enquiries or technical issues, please contact the Talent Acquisition team via


Closing date:
 11.00pm – Sunday 20 June 2021


To ensure recruitment at the Department of Communities and Justice continues without interruption during the COVID-19 pandemic, some interviews and assessments may be performed using alternative methods. This may include video interviewing, telephone interviewing and online assessments. If you are successful following review of your application, you may need to perform assessments and /or interviews via online platforms using a PC, Laptop, or smart phone. By doing so, we will be adhering to the strict social distancing advice currently in place.

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. If a vacancy arises in your preferred location during this time, you may be contacted and asked to attend the location to meet the manager. From there a final decision will be made regarding whether to activate the talent pool. Offers are based on location preference, capabilities, knowledge and experience.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander people, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

If you require an adjustment within the recruitment process, please contact and advise us of your preferred method of communication.

If you are looking for more information about workplace adjustments at DCJ, please visit our Careers site.

Salary Details*
Salary Type Normal Wages
Base Salary $0
Superannuation 9.5%
Bonus offered No
Total Package $0
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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