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ASSISTANT PROGRAM OFFICER

Undefined
Program Administrators
Contract
Adelaide
14 days ago
63,681

Job reference: 453441
Location: 5000 - ADELAIDE
Job status: Long Term Contract
Eligibility: Open to Everyone

Remuneration:
ASO3, $63,681 to $67,868 pa
Two (2) Full-time vacancies, working 37.5 hours per week

 


Role Purpose/Context:
The Assistant Program Officer is responsible to the Team Leader for:

  • Providing a range of information and referral services to support clients to navigate programs, projects and services provided by and/or administered by the Department.
  • Supporting the efficient and effective administration of the team’s roster, programs, projects and services to contribute to the achievement of DIS’ directions and priorities.
  • Supporting monitoring and reporting of the team’s program, performance and outcomes.

 


Key Selection Criteria:

  • Experience in providing quality customer services to clients and stakeholders in a high volume, high pressure call centre or client facing function, including the ability to deal with complex enquiries and/ or difficult conversations.
  • Ability to use initiative and judgement to support the development of practical solutions for effective client outcomes and the administration of programs, projects and services.
  • Ability to work constructively within a team, share information and support team members, as well as working independently to meet deadlines.
  • Ability to learn on the job and be responsive to changing demands with a positive attitude.

 

 

Special Conditions:
Two term vacancies up to 12 months in the first instance. Some out of hours’ business work and intrastate travel may be required. Engagement in this role may be subject to a satisfactory Department of Human Services background screening check.

 


Enquiries:
Anthony Elliott
Team Leader, Customer Solutions
anthony.elliott3@sa.gov.au or 8429 3029

 


How to Apply:
Applicants are required to submit a curriculum vitae and written application of no more than two pages, demonstrating their suitability for the role by addressing the key selection criteria above. Applicants are to include the name, address and contact number of three current referees, one being your current line manager.

 


Applications to Human Resources must be via iworkforSA.


Applications close: 21/09/2021 6:00 PM

Salary Details*
NameAmount
Salary Type Normal Wages
Base Salary $63,681
Superannuation 9.5%
Bonus offered No
Total Package $69,731
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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Experience Requirements
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Salary Requirements
Normal Wages
Job Type
Contract
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