Cabin Crew Member

Our Cabin Crew are responsible for providing a highly polished degree of onboard service and Guest care in line with our service promise and brand values, while ensuring all safety and service procedures are followed.

The role of cabin crew is diverse and includes responsibilities such as.

• Conducting briefings on board to ensure safety is our number one priority
• Providing exceptional customer service where we exceed our Guests expectations on board the aircraft.
• Assisting our special needs guests and unaccompanied minors
• Ensuring we turn our aircraft around on time by working as a team

The nature of the aviation industry means that your role may be affected by factors outside of your control; whether it is an environmental related delay or an emergency on board, you will be adaptable and resilient to work under pressure. Your calm yet confident nature will ensure our Guests feel that they are Virgin Australia's number one priority during these times.

About you

As representatives of our brand, you will have a passion for creating a memorable and quality experience for our Guests. To do this, you will need the following:

• Extensive customer service experience in a premium environment
• The ability to work at a high altitude in a pressurised cabin
• A flexible approach to work over a 24/7 rotating shift roster, including weekdays/ends, public holidays and peak holiday periods (Christmas, New Year, Easter etc)

In Return You Can Expect:

• Permanent full-time position
• 6 weeks annual leave
• Access to the Team Travel Program
• $1000 travel credits per year
• Access to travel on partner airlines
• Discounted industry benefits
• Virgin reward and recognition programs
• Full uniform and Staff parking provided
• Employee Assistance Program
• Free onsite physiotherapist
• Access to discounted corporate benefits

Minimum Criteria:

• Australian citizen or permanent resident
• Passport holder with at least 12 months currency
• A current Senior Level First Aid Certificate and a current CPR. This MUST be an Australian qualification
• A current Australian Responsible Service of Alcohol certificate
• If applicable, be able to relocate to your selected home base (Brisbane, Melbourne, Sydney, or Perth) at your own expense
• Strong face-to-face customer service experience
• You must be able to reach a height of 180cm.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Flexible hours
• Public holidays
• Rotating roster
• Weekend availability

COVID-19 considerations:
For the health and safety of staff and guests, Virgin Australia has implemented a mandatory COVID-19 Vaccination Policy. New staff who commence prior to 15 November 2021 will be required to comply with the Policy which will include being fully vaccinated.