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Customer Liaison and Administration Officer

Administration Managers
8 days ago
  • Temporary role until January 2022
  • Government Role!
  • Customer Service & Administration Professional

Our client within Local Government is seeking to appoint a temporary Customer Liaison Officer within their unique team.

This role will see you provide a range of customer service and administrative support for several Cemeteries and Crematoria including: Bridgman Downs, Lutwyche and Hemmant.

In this role you will:

  • Provide supervision and assistance to funeral directors, families and caterers with various requests to ensure that the facilities meet expectations
  • Receive bookings from funeral directors and maintain currency of registers relating to burials and cremations
  • General administrative duties and recording accurate information within databases
  • Processing sales of products and services within the cemetery
  • Preparation of banking deposits

To be successful in this role you will need to have:

  • Demonstrated experience in a customer service focused environment
  • A strong ability to develop and maintain excellent client relationships
  • Well-developed communication skills (both written and verbal)
  • A professional telephone manner and the ability to liaise with customers with sensitivity, tact and awareness
  • Sound administrative skills and the ability to maintain accurate records

This is a temporary role until 28th January 2022, you will be required to work across three locations; Bridgeman Downs, Lutwyche and Hemmant.

Please click APPLY to submit your application for this unique opportunity.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

Salary Details*
Salary Type Normal Wages
Base Salary $33
Superannuation 9.5%
Bonus offered No
Total Package $36
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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