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Customer Relations Officer (21 hours)

Conservation Officers
Permanent Part Time
11 days ago

We’re seeking a motivated individual who is passionate about providing first class customer experiences to the community to join our team as we continue to deliver an exceptional customer experience journey.

As a Customer Relations Officer, you’ll play a key role within our organisation, being the first point of contact for our Community and setting the standard for first class customer service. You’ll be an expert in multi-tasking and have a knack for building strong working relationships, both internally and externally. Your communication skills, both written and verbal, will be top notch and you’ll have an ability to not only adapt to but exceed customer expectations with every encounter. As no two days are the same at PSC, this opportunity will see you rotating between our front desk, liaising with our internal business units, taking phone calls and responding to customer enquiries via our socials.

This opportunity would suit someone who’s seeking a position that works in with their lifestyle! Your core days of work will be Monday, Thursday & Friday of each week – so you technically gain an extra weekend!

You can view your position description here.

Your Team
Reporting directly to the Customer Relations Team Leader, you’ll be joining a passionate and supportive, customer centric team who thrive in a fast paced environment who love to have a laugh! They have a knack for adapting to the diverse needs of their customers and love to lead the way in innovative customer experiences.

Enough about us, we want to hear about you! So tell us about…

  • Why you? What makes you our ideal candidate?
  • Your experience in a fast paced, high volume customer service position.

Please note: Only the criteria above needs to be addressed in the application, however you’ll be assessed against the full list of Essential Criteria located within the attached Position Description

We want you to love PSC as much as we do, so here’s what’s included:

  • TRP Range: $38,365 - $41,186 pa per 21 hours per week (includes 9.5% superannuation + retention allowance)
  • Long service leave after 5 years
  • Flexible working provisions
  • Generous leave entitlements
  • Gym discounts and fitness incentives
  • Ongoing training and professional development programs
  • Mentoring in the workplace

Ready to change your outlook and join the team at PSC?

  • Please apply by midnight, Sunday 27 June 2021.
  • For further information on the role, please contact Emma Penfold, Acting Customer Relations Coordinator, on 4988 0180 for a confidential discussion.
  • We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are a 2021 Circle Back Initiative Employer - we commit to respond to every applicant

Salary Details*
Salary Type Normal Wages
Base Salary $38,365
Superannuation 9.5%
Bonus offered No
Total Package $42,010
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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Normal Wages
Job Type
Permanent Part Time
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