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Customer Service Team Member

Emergency Service Workers
91 days ago

As Australians, we are passionate about revolutionising the way brands connect with Australians. How? By combining our local expertise with the most sophisticated customer experience technology on earth, and delivering with a team of people who know exactly how to help brands do amazing things for their customers.

We are currently looking for customer service superstars to join our vibrant and energetic team! At TSA, not only are we customer inspired, but we are also about making you feel valued and appreciated.

Why work for TSA?

  • Retention Bonus each year!
  • Earn incentives – simple structure to understand, achieve and earn
  • Earn while you learn - we put all of our TSA employees through a qualification in Business
  • Comprehensive training, with ongoing coaching and development;
  • Career progression - opportunities to take your skills into leadership and corporate roles

What will you do?

In this role, you will influence a families on boarding journey from inbound enquiry, outbound contact through to ongoing portfolio management.

  • Receive calls from parents who are looking to enrol in a G8 centre
  • Support parents through their on-boarding journey in to our G8 Early Learning centres
  • Provide parents will the information they need to make the best decision that will suit their family and child
  • Build strong connections with your families and ensure they are provided with the highest level of customer experience.

What makes you a great TSA Team Member?

  • Can-do positive attitude always ready to try new things with a high level of resilience
  • Can remain friendly and calm under pressure
  • Ability to learn fast and recover quickly from setbacks
  • Great with technology and system navigation

What do we need as a commitment from you?

  • Ability to work full time, 38 hours a week on a rotating roster between 7:30 AM - 7:00 PM Monday - Friday
  • Must have current Australian working rights

If this sounds like you we’d love to hear from you! Submit your resume today to start your new career at TSA.

Training will start in August 2021

Check out our social media pages:

  • Website:
  • Instagram: tsa_group_
  • LinkedIn:


Additional Information

Check out our social media pages:
Instagram: tsa_group_

Salary Details*
Salary Type Normal Wages
Base Salary $0
Superannuation 9.5%
Bonus offered No
Total Package $0
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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