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Customer Support Assistant - Eastwood Branch

Undefined
Carpenter's Assistants
Contract Part Time
Sydney
10 days ago
0
  • Please note that this is a part-time position working 31 hours per week

  • This role is based in our Eastwood branch and is a great opportunity to kick-start your career with an industry leader

 

Roster

 

Monday 9:30am – 4pm

Tuesday 9:30am – 4pm

Wednesday 9:30am – 4pm

Thursday 9:30am – 5pm

Friday 9:30am – 4pm

 

What will you do?

 

As a Customer Support Assistant, you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services.

Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do.

 

See yourself in our team

 

The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.

Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology.

 

What will help you succeed?

 

To be successful in this role you’ll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.


You’ll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs.

You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions.

Most importantly you’ll need to have a genuine passion for the customer and for doing the right thing to ensure we’re putting our customer’s needs first.

 

If this sounds like the role for you then we would love to hear from you. Apply today!

 

If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

 

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

 

Advertising End Date: 19/10/2021

Salary Details*
NameAmount
Salary Type Normal Wages
Base Salary $0
Superannuation 9.5%
Bonus offered No
Total Package $0
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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Skills Required
Visa Requirements
Student Visa
Experience Requirements
Any
Salary Requirements
Normal Wages
Job Type
Contract Part Time
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