Janison is a global force for good – we exist to improve education and unlock the potential in every learner.
Our team of dedicated educators, technologists and change agents empower teachers, students, professional accreditation bodies and governments to achieve meaningful educational outcomes by measuring knowledge and progress. Janison’s work provides key insights through real-time analytics designed to inform targeted teaching and data-driven intervention strategies.
Our technology platforms support our commitment to equity and accessibility for all. For the millions of candidates that we reach – many in some of the most remote parts of the world – access to our assessment and learning solutions offers life-changing opportunities in education and work -Janison Exam Management (JEM) is a leader in the delivery of assessment events for paper-based, digital, and remote exams. With over 30 years in operation, 600 employees, and 300 venues worldwide. The JEM team creates a reliable and secure examination experience for all our clients and candidates to ensure they have the opportunity to achieve their best. Our organisation tailors this exam experience for a range of clients across the education sector, including those in higher education, professional bodies, and schools. By providing an adaptable and focused service to each of our clients we are able to address the unique needs of each assessment and its candidates. Our use of technology has further expanded our online assessment capabilities, and our specially trained staff also continue providing quality face-to-face examinations.
Founded 20 years ago, we are an award-winning Australian owned, publicly listed edtech pioneer thriving on the global stage and delivering more than 10 million assessments annually in over 120 countries.
Janison’s culture is built on our commitment to our relationships with our clients, partners and each other. We empower each other, work together to ‘find a way’ and act with respect to our people, community and planet. We’d love for you to know us better, so please check out www.janison.com.
The Exam Coordinator (EC) assists the Exam Event Manager in the end-to-end delivery of all exam events. This includes the sourcing and hiring of venues and casual staff, as well as, working with the JEM team to ensure successful delivery of all exam events.
The EC works autonomously as well as collaboratively within the JEM team to contribute to the timely and successful delivery in a dynamic and fast-paced environment, maintaining and promoting professional partnerships through effective and people-focused customer service.
The EC manages the delivery of ad-hoc projects (e.g., research, stakeholder engagement, marketing) as instructed and adapts to new opportunities to expand skill sets in a fast-shifting market space. Where required, the EC will lead exam sessions in accordance with the customer requirements. The EC supports the team in workplace culture initiatives and contributes to making Janison a better place to work.
To be successful in the role you will have similar working experience, being proactive and taking initiative with tasks, ability to work in a fast-paced environment with the ability to multi-task. You should have good communication skills both written and verbal and enthusiastic and proactive mindset
You should have experience in high level customer service skills, a technical, logical thought process, High level competency in Microsoft suites, ability to work autonomously and part of a team
Its is desirable to have experience using or implementing CRM’s or other such software, experience with help desk software and an ability to apply technical skills across a wide range of issues and business areas
Benefits & Culture
People are everything to us at Janison. Our culture is collaborative, inclusive and fun, and our team have a passion for excellence and innovation.
You can expect a fantastic team environment, flexible working arrangements, and investment in your personal and professional development.
We are also proud of our highly competitive employee share ownership plan which, in addition to your base salary, superannuation and bonus, enables you to share in our company’s accelerating success.
For a glimpse into Janison’s culture initiatives, and to see our regular employee updates, follow #onejanison on LinkedIn.
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