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Funded Programs Administration Coordinator

Undefined
Program Administrators
Permanent Full Time
Melbourne
8 days ago
0
  • An administration role with purpose
  • A balance of being commercially driven and community grounded
  • Permanent full-time role

About the role

Due to an internal promotion, the opportunity of Funded Program Administration Coordinator has become available to provide ongoing administration coordination for our funded programs team and clients. We are committed to helping people remain in the comfort and familiarity of their own home.

The primary role of the Funded Program Administration Coordinator is to process client intakes and associated administration for all Prestige Inhome Care National Disability Insurance Scheme (NDIS), Home Care Package (HCP) and Veterans Home Care (VHC) clients. This role requires a subject matter expertise in these programs, to understand and navigate through the complex requirements that our client need.

Responsibilities will include:

  • Responsive, positive, effective customer service and client communication with every interaction with disability clients
  • End to end coordination of intake/ workflow process
  • Accurate completion of client/ participant administration
  • Support effective, accurate client/ performance reporting

About you

You have a real passion for the industry. You believe in inclusion for people with disability. You love making someone’s day and making a difference in people’s lives really resonates with you and this dictates how you go about your day to day.

You are an excellent communicator. Your experience in the industry (community care, housing, respite or hospitals) means you have demonstrated capability and success in applying knowledge and skills to ensure the most effective outcomes for both client and carer.

You effectively manage your workload and priorities by working methodically, accurately with great attention to detail. Because you are proactive and organised, you have a knack for helping people which makes you reliable and people trust you. You appreciate the importance of getting things right the first time to ensure a safe and professional service to clients.

You will be experienced in working with Microsoft suits and databases, with strong numeracy skills. Experience in a similar administration role or related role is an advantage.

About us

Prestige Inhome Care is a private provider of high-quality home-based care services to vulnerable members of our community. Our vision is to help people remain in the comfort, security and familiarity of their home for as long as possible. Our mission is to be the leading, most respected provider of in-home care, and to exceed client expectations at every opportunity.

What’s in it for you

  • Enjoy the support of an experienced small, close-knit team
  • Know that through your work you are making a difference in people’s lives
  • Work with a growing business with a great reputation in the community and the industry
  • Exciting Reward and Recognition programs
  • Regular social events and functions to recognise your hard work
  • Health and wellbeing initiatives
  • Access to an employee assistance program
  • Never work on your Birthday again - a paid day off for your Birthday!
  • Fun and enthusiast team culture

Submit your application with your resume and cover letter addressed to Hywell Sebastian. Contact Hywell on hywell@prestigeinhomecare.com.au with any questions about this opportunity.

To find out more about this role and Prestige Inhome Care and to apply for the role, go to www.prestigeinhomecare.com.au

Our recruitment process requires to you hold a clear NDIS Worker Screening Clearance, through your relevant state government agency. Police check and NDIS Worker Screening outcomes are considered in accordance with applicable legislation standards. Furthermore, all applicants must have the right to work in Australia.

Job Type: Full-time

Work Location: Multiple Locations

Salary Details*
NameAmount
Salary Type Normal Wages
Base Salary $0
Superannuation 9.5%
Bonus offered No
Total Package $0
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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Visa Requirements
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Experience Requirements
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Salary Requirements
Normal Wages
Job Type
Permanent Full Time
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