CTM is an award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. Its proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a return on investment to clients.
CTM was founded in 1994 in Brisbane, and today is one of the largest travel management companies in the world!
ABOUT THE ROLE.
This part of the National Support team concentrates on streamlining the process and speed to market for the implementations of our new Client wins. The team and overall processes have been designed and structured in a way to commit to the business for timely results. The CTM Sales Family need to meet stringent clearly defined conditions which will flow through to a well organised department.
The Implementations team is fundamental to enabling the successful integration of our clients into the CTM culture and experience.
This is a great position for somebody who is known as ‘great at understanding the technical and thinking outside the box’ and is interested in moving to a more specialised function within the business.
You will be solution focused, and know that ‘customer service’ is where your passion lies. You will have a diverse client base so this role will give you the ability to use your excellent communication skills in an area of the business that can clearly report on your productivity and service.
CTM recognises that internal specialists are critical to ensure we provide the business with specialist knowledge and focus on our products and systems. The key is ensuring that this knowledge is shared with other team members across all departments to a level that allows them to maintain an adequate working knowledge of our key products and systems. Teamwork is key is this role!
SKILLS AND EXPERIENCE.
WHAT'S IN IT FOR YOU?
At CTM, you'll feel the support of being part of a strong and stable company. We have a very strong history of promoting from within so we will support you in your career development plans.
In return for your commitment and hard work we can offer you competitive remuneration, an excellent work/life balance, employee discounts including an annual chill-out day and a fantastic team culture. In addition, Corporate Travel Management is proud of its corporate and social responsibility. Find out a little more about us by visiting our website www.travelctm.com
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