Official Visitors aim to safeguard standards of treatment and care and advocate for the rights and dignity of people being treated under the Children and Young People Act 2008. The objective of the scheme is to detect and prevent systemic dysfunction in the specified environments. Official Visitors achieve this by visiting visitable places, talking to entitled persons, inspecting records, reporting on the standard of facilities and reporting to the operational Minister and other public authorities. Official Visitors also fulfil a more direct and informal function within their respective environments by resolving grievances and lesser issues.
The Official Visitor for the purposes of the Children and Young People Act 2008 plays a vital role in safeguarding and promoting the interests of children and young people in youth detention facilities and places outside youth detention facilities where children and young people reside and inquiring into complaints. Official Visitors are responsible for making inquiries and visits as set out in the Official Visitor Act 2012, the relevant operational legislation the Children and Young People Act 2008, the Official Visitor Guidelines and other supporting material. The Official Visitor seeks to identify, monitor and resolve issues locally using early intervention and resolution practices. The Official Visitor reports to the Minister for Families and Community Services and the Assistant Minister for Seniors, Veterans, Families and Community Services and advises on entitled peoples experiences, needs and the standard of the services they receive.
How to Apply: For further information and to apply visit the the ACT Diversity Register here.
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