As an emergency service agency, Queensland Fire and Emergency Services (QFES) is responsible for ensuring the safety of people and property across Queensland through the provision of effective prevention, preparation, response and recovery activities across a range of emergency situations.
Comprising the Fire and Rescue Service, the Rural Fire Service and the State Emergency Service, QFES also supports other volunteer groups providing emergency response to Queenslanders.
QFES is one department with many services, many capabilities and many partners.
The functions of the QFES are unique. It is the only entity in Australia that delivers high quality fire, rescue, emergency and disaster management services through a single agency. This collaborative approach across the service and with key stakeholders delivers improved safety outcomes for the community.
Purpose of the Role
The Fire Communications centres (Firecoms) are responsible for emergency call taking, dispatching on-scene communications, coordinating and managing QFES resources. They also monitor fire alarms, process general and non-urgent enquiries update data and collate reports and documentation. Staff are trained in incident management systems, hazardous materials and technical rescue operations, attend training exercises and can be deployed both nationally and internationally.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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