As part of the broader Home Buying team, Third Party Banking is a dedicated sales and service support channel for the mortgage business placed with CommBank, via mortgage brokers. This team is a focused sales force with intensive calling programs, designed to ensure that CommBank product is front of mind when brokers are dealing with existing and prospective clients.
About the opportunity
Reporting directly to the State Sales Manager, you’ll be responsible for driving profitable business by providing strong relationship and sales support management to a client base of brokers and advisers in the promotion of CommBank home loans and banking products for the Group.
More specifically you will:
Proactively develop your broker client base
Implement a regular client-call and visitation program
Use your knowledge of CommBank’s banking products to achieve business unit sales and growth targets
Ensure the provision of consistently accurate technical, loan structuring and policy support to brokers
Identify training and development needs and drive the continuous improvement of brokers’ knowledge and service standards
Take ownership of customer needs and identify appropriate service and product solutions
Ensure that settlements are maximised, and that customer retention risks are identified and proactively resolved
Deliver presentations to client groups and attend banking and related promotional public relations events, whilst networking and managing successful relationships
Be a change advocate by understanding regulatory initiatives and incorporating changes in to ongoing broker education
Excellent industry knowledge of both local and national housing and mortgage broker markets
Prior experience and knowledge of mortgage/lending products and services
Demonstrated ability in sales, business development and relationship management, with strong interpersonal, verbal and written communication skills
Commercial acumen, and an understanding of credit and risk policies
Current, non-restricted Australian driver’s licence
Intermediate MS Excel skills
If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Advertising End Date: 19/01/2022
|Salary Type||Normal Wages|