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Service Coordinator – Scheduler

Business Services Managers
Permanent Full Time
10 days ago

ENGIE Services Australia & New Zealand provides solutions for building services, precincts and cities. Our 1,600-strong team in 30 locations across Australia and New Zealand belongs to the largest independent power producer in the world and a global leader in energy services solutions.

Our range of capabilities includes solutions for better cities, energy efficiency, mechanical, electrical and communications infrastructure, fire protection and audio-visual systems, as well as onsite renewable power generation.

Role overview

  • Provide an integral link in the delivery of routine and non-routine maintenance services to customers
  • Schedule and coordinate trade personnel in response to customer requirements and aim to reduce the total travel time and non-productive time where possible.
  • Answering incoming calls
  • Monitoring and Actioning the Service Inbox
  • Processing of timesheets, and administrative assistance as required


Requirements to be successful

  • Experience in Service Scheduling in an environment which supported Technicians would be highly desirable
  • Experience with the Pronto Xi highly desirable
  • Intermediate to advanced Microsoft Office skills
  • Excellent written and verbal communication skills
  • Proven aptitude for managing competing priorities with successful deliverables
  • Ability to maintain high standards of customer service in a high-pressure environment
  • Superior organisational skills and attention to detail

What are some of our ENGIE benefits?

  • Training and development
  • Flexible work benefits
  • Employee Health & Wellbeing

If you are interested and meet the selection criteria apply with an up-to-date resume via the apply instructions on this website.

Please note that we are can only accept applications from those with full working rights in Australia.

ENGIE Services is an EEO employer, where all applicants are treated with fairness and respect and have equal access to the opportunities available.


: Administrative support / Logistics / Secretarial

Primary Location

: Oceania-Australia-Queensland-Brisbane


: ENGIE Services Australia and New Zealand


: Full-time

Nature of Responsibility

: Operational / Administrative role


Job Posting

: Apr 27, 2021, 2:43:55 AM

Job Type

: Permanent
Salary Details*
Salary Type Normal Wages
Base Salary $0
Superannuation 9.5%
Bonus offered No
Total Package $0
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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