Permanent Full Time Opportunity, Monday to Friday
Brisbane office based position
Retail Banking Services (RBS) looks after 10 million+ customer across Australia, offering market leading products, services, and supported by some of the world’s best systems and processes.
The Direct Lending business brings together all Home Lending and Consumer Lending across Direct Channels. This business has an FTE c700 and writes up to 10% of RBS proprietary business. The area is critical to the development of a seamless multi-channel operation, giving customers access to an optimised lending experience based on how they wish to interact with RBS, whether over the phone or digital assist.
Do work that matters
The Site Support Assistant provides high-level administration and operational support to the Site Support Manager and will also work closely with Senior Managers, as well as the Executive Manager across all Sites. The Site Support Assistant and Site Support Manager play crucial parts in the success of the Site along with supporting Direct Lending-wide initiatives.
The role performs administration tasks, reporting, and property support and will play a lead role in site Risk and Compliance deliverables.
More specifically your duties will include
Reconciliation and follow-up of Operational reports and associated suspense accounts
Liaising with Talent Acquisition and supporting the Onboarding of new recruits
Tasks pertaining to the on boarding of new and returning colleagues which will include the ordering of hardware, system access requests as well as the coordination and conducting of employee CARES surveys
Reporting any property faults to facilities management
Ordering of stationery
Establishing and maintaining site staff distribution lists
Completion of centralised Safety Calendar Activities (First Aid Kit Supplies, Fire & Safety Checklists)
Building and maintaining strong relationships with relevant BU Stakeholders
Event management and travel management when required
We're interested in hearing from people who have
Exceptional written and verbal communication skills
Ability to work under pressure and to tight deadlines
Attention to detail
Prior experience in similar administrative role
Strong operational and administrative skills
Proficient in Microsoft Office suite – Excel, Outlook, PowerPoint
Ability to adapt to change dependant on needs
Strong stakeholder and relationship building skills
Passionate team member who is driven to excel customers’ expectations
If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 19/10/2021
|Salary Type||Normal Wages|