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Telecross Call Centre Volunteer - WEEKEND

Call Centre or Contact Centre Te
38 days ago

Telecross is a programme supporting isolated and elderly people by providing a daily phone call to check on their wellbeing and safety. The calls support people to live independently in their own homes, providing peace of mind and reassurance.

Telecross volunteers are rostered to make a brief phone call between 7am – 10am to check on the wellbeing of clients who are isolated and are at a risk of accident or illness that may go unnoticed.

Volunteers keep records of all the calls made and ensuring the confidentiality of clients is maintained at all times.

The Opportunity
If you are someone who is reliable, possess good conversational skills and ability to relate to older people, then you are the person we are looking for!

The Impact
As a Telecross Call Centre Volunteer, you’ll provide peace of mind and be a friendly voice to people who are elderly or have disability. This role will provide you the opportunity to engage with isolated and elderly people in a positive way. Red Cross will ensure you have training, ongoing support and access to other opportunities within the World’s largest humanitarian network.

For more information, please see the volunteer role description VRD Telecross Call Centre - Blacktown.pdfor contact Shivani Gupta on

(02) 9290 8947.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Advertised: 12 May 2021 AUS Eastern Standard Time
Applications close: 19 Nov 2021 AUS Eastern Daylight Time

  • Submit your application Tell us about yourself along with any skills and experience you can bring to Red Cross by completing an online application.
  • Meet with us Have a chat with us about the volunteer role you have applied for and see whether it’s a good match for you and for us.
  • Complete some checks If you are successful in getting the role we’ll ask you to complete a Police Check. In some cases a Working With Children Check may also be required.
  • Get started! At this stage, it’s time for your induction and training as you’re now an official Red Cross Volunteer.
Salary Details*
Salary Type Normal Wages
Base Salary $0
Superannuation 9.5%
Bonus offered No
Total Package $0
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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