Commercial Tourism and Events Officer

ACT Parks and Conservation Service (PCS) manages an extensive suite of natural land tenures in the Australian Capital Territory including national parks, nature reserves, and softwood forests. The region is a mecca for mountain bike riding, outdoor events, horse-riding, remote area hiking and other nature-based activity. The ACT’s natural areas are highly valued and used by the regions 425,000 residents who are proud of their ‘Bush Capital’.

Additionally, more than 1.4 million people visit the region each year and this is growing. The ACT is fast shaking its public service image and driving unique opportunities for nature-based tourism.

We are seeking a Commercial Tourism & Events Officer who reports to the Commercial Tourism Manager and is based at Stromlo Depot in Coombs.

Ideally, the Commercial Tourism & Events Officer is a people person that enjoys collaborating with industry to develop, maintain, evaluate, and improve visitor experiences and promote compliance of conservation values within the PCS estate.

Duties include:

• Represent Environment Planning Sustainable Development Directorate (EPSDD) and PCS to identify, develop, and maintain positive relationships with key stakeholders, including internal teams, other areas of Government, National Capital Attractions Association, local tourism businesses, event organisers, contractors, service providers, and other industry organisations.
• Maintain a portfolio of operators/organisers and act as the PCS coordination point for relevant activities and events.
• Support the management of the PCS NatureStays portfolio of properties.
• Manage the NatureStays and EPSDDParks.Tourism email inboxes and other administrative, reporting, or operational tasks as directed
• Act in accordance with the relevant legislation, policies, plans of management, standard operating procedures, and assessment criteria for managing sustainable visitor experiences across the PCS estate.
• Undertake other visitor and community support, liaison, engagement, and stakeholder management roles as directed, such as public presentations and PCS event attendance.
• Understand and work within the ACTPS Code of Conduct and ACTPS values of respect, integrity, collaboration and innovation, and model behaviour consistent with the ACTPS Respect Equity and Diversity framework; and
• This position does not involve direct supervision of staff.

Eligibility/other requirements:

Mandatory:

• Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to - Working with vulnerable people (WWVP) registration (act.gov.au)
• Be physically able and willing to undertake incident management duties, including participation in fire standby, fire suppression and fire training;
• Be prepared to work some shift work for key events as required;
• Be prepared to wear a uniform; and
• Possess a manual drivers’ licence.

Highly Desirable:

• Relevant Tertiary qualifications listed below are desirable but not essential.
• Natural or cultural resource management; or
• Recreation or tourism management in protected areas; or
• Event management;

Notes: This is a temporary position available from 9 January 2023 until 30 April 2025. An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months. Selection may be based on application and referee reports only.

How to Apply: Please submit a written application of no more than two pages, addressing the selection criteria, along with your current curriculum vitae, listing two referees and their contact details.

Applications should be submitted via the Apply Now button below.

Note

This is a temporary position available from 9 January 2023 until 30 April 2025.