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National Pallets Administration Services Officer

Customer Service Managers
Permanent Full Time
601 days ago

Job no: 493651
Work type: Permanent Full Time
Location: SA - Adelaide, VIC - Melbourne
Categories: Other

About Northline
Northline is an experienced Australian owned, global logistics business with an industry-leading national network and an international reach into more than 100 countries.
Our customers freight can start or end in international cities, small towns or remote communities, but wherever the destination, you can rely on Northline to deliver.
That’s why, we are, Australia’s Global Logistics People.

About the role
We are looking for an enthusiastic National Pallets Administration Support Officer to work closely with a small team reporting to our National Pallet Coordinator. You will be based at either Sunshine West Victoria or Norwood South Australia.
Your key challenge will be to ensure the correct utilisation of pallets operating with the minimum number of hired pallets together with minimal wasted or lost pallets. You will rely heavily on accurate data entry and have a high attention to detail. This will be balanced with your excellent customer service approach and ability to effectively communicate with internal and external customers.
You will also assist with the ongoing training of our Drivers with regards to their role in pallet management and also deal with external trading partners and pallet provider Account Managers, ensuring the best outcome for Northline is achieved.
This is a full-time permanent position and will require the successful candidate to work 5 days a week Monday - Friday. Some flexibility with regards to working-from-home will be available once the key induction, training and familiarisation of the role is complete.

Job tasks and responsibilities

  • All pallet tasks are performed on as per the daily Branch and National pallet checklist;
  • Responsible for assisting in the reconciliation of Northline’s National Pallet Accounts;
  • Ensure that Northline’s spend on pallets is as low as possible while removing the risk of lost equipment
  • Assist National Pallet Coordinator with working with the Branch Pallet controllers and Northline National Managers on pallet rules, terms and structures
  • Assist in ensuring zero losses of hired pallets across all branches;
  • Assist in ensuring all Pallet Dockets are entered into Freightrack/2ic, ensuring 100% accuracy;
  • Assist in meeting National pallet reporting deadlines; and
  • Other duties as required.

Skills and experience

  • Experience in a similar Pallet Management role essential ideally with a large National Transport/Logistics/Supply organisation;
  • Experience using 2ic pallet Software together with high data entry skills (speed and accuracy);
  • High level of problem solving skills within the data entry area;
  • Have a Customer Service approach at all times;
  • Qualifications in Business Administration desired, but not essential;
  • Strong computer skills including Excel, Word, email applications, etc.;
  • Highly organised, structured approach to tasks, target oriented, and outcome focused;
  • Ability to prioritise and coordinate multiple tasks / objectives;
  • Strong communication skills; and
  • The ability to work autonomously and collaboratively.

About our Benefits:
At Northline we believe our people are one of our greatest assets. We are proud of what we achieve, and we like to recognise and reward those who go above and beyond. Our benefits include:

  • Learning and development support;
  • Employee recognition programs;
  • Discounts on travel, fitness and health, entertainment and sports, banking, automotive, gifts and more!

Northline and its people help to ensure a safe workplace for all employees. Candidates will be required to pass a pre-employment medical that incorporates a drug & alcohol screen, as well as a police clearance.

If you're ready for challenge with a growing company, then we would like to hear from you now! Please hit ''.

Advertised: 30 Nov 2022 AUS Eastern Daylight Time
Applications close:

Job Types: Full-time, Permanent

Salary Details*
Salary Type Normal Wages
Base Salary $0
Superannuation 9.5%
Bonus offered No
Total Package $0
* Salary details are calculated without bonus and monthly payout as per tax bracket without tax threshold and other allowances. Its always good to confirm these details with the employer or recruiter.
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